Before you place your order,review the items in your cart. Please call us 24/7 at 1-800-672-4399 and well be happy to help! CarePlus Pet Insurance and Wellness Plans, One authorization charge for the grand total of your order, Separate, final charges for each shipped box. Price: $112.99. Who can I get in touch with? If you want to place your order early, click the orange buttonthat saysOrder Now and confirm your selection. After your first Autoship discount, you'll save an extra 5-10% on select brands for all future Autoship orders. Your pet doesn't love their new treats? Services like pet telehealth chats with vets, which Chewy launched in October, right now arent so much about generating revenue, but about creating bonds with customers that will keep them loyal to Chewy for years to come, Chewy executives said in a call with investors to discuss third quarter results. to learn how you can join us in giving back to those in need. Chewy auto ship price ranges from $28 - $34 for same 30 lb bag. We currently offer eGift Cards, a digital gift thats sent by email. If the user has to go through a number of people to get to what they need to do, then that requires a lot of time, so its better to just make it easier on them. Usually, prescriptions are processed by the pharmacy within 2448 hours after they are received by mail. Get help from our experts 24/7 1-800-672-4399. Go toManage Autoship,choose your Autoship with the address you want to update, and click your current address to see all available addresses or add a new one. For non-profit animal welfare organizations, learn more about our network benefits and how to join. , make sure you are logged in to your Chewy account. On the checkout page, add or select your shipping address. Right now the e-commerce share of that market is $1 billion to $1.3 billion and Chewy currently has 40 to 45% of that, he said. and vetdiet@chewy.com. How can I tell if medications have expired? One would think it would be easy and straight forward. But, you can cancel multiple plans for a single order if they are set up one at a time. Shipped:Your order has left our warehouse. In addition to the convenient shopping and shipping features, Chewy has created a handful of "Watch and Learn" video tutorials that can be found at the bottom of the homepage. The pending charge will disappear 24 to 48 hoursafter your order has shipped. The prescription has either passed the expiration date or has no more refills remaining. At checkout, click Apply Chewy Gift Card and enter your eGift Card number and PIN. Once you place your order, you have the option for Chewy to call your vet for authorization. Chewy is an awesome company and the customer service is A Plus/5 Star. At our discretion, a refund may be issued without If you have multipleAutoshiporders, you'll be asked to select which one you're adding to! Standing true to its mission statement, Chewy offers 24/7 live support via phone, email, or chat all year round. Chewy is the one-stop-shop for all of your pet supplies. It's the biggest committed pet dog supply site on the internet, with only Amazon verifying itself to be a genuine challenger. There's no need to call or update anything online. When your nextAutoshipdelivery is coming up, well send you an email reminder that includes the most up-to-date prices for the items in your order. Chewy Compounding Pharmacy has achieved PCAB Accreditation, so you can be assured that you have selected a pharmacy that is committed to meeting national quality standards. But the trick Chewy has to pull off is keeping those customers buying every month, preferably on autoship. It is not required to have a written prescription on hand when you place your order. If you want, you can skip the Autoship order and make the payment directly but the order will be sent to the Chewy fulfilment centre as you cannot skip and pay for the Autoship order. Enterthe name and credit cardnumberexactly theway you see it on the card. Chewy offers new customers a 30% discount on their first Autoship order. How much does the xxs weigh? By clicking Sign up, you agree to receive marketing emails from Insider Simply search for the item and add it to your cart. Well send you another email when your order ships. If you would like to request a return or replacement, please send us a message with your order number. Go to the Autoship Manager and click [Edit]. For veterinary diets, there are two options for sending a written authorization: Go toPrescriptionsin your Chewy.com account and upload your authorization. Click on Manage Autoship 3. In this situation. While Chewy can't send everyone a custom portrait, they do use those photos to surprise their customer's pets at random, which is truly something special. To cancel your Chewy Autoship Subscription, follow these easy steps: 1. Please feel free to reach out to Rescue@chewy.com if you have any further questions. Your veterinary clinic can help you determine the best way to dispose of medications in your area. If youre trying to use the Autoship Manager, then you can just do the Autoship yourself via this tool and only use the customer service if youre having issues. If it was a one-time shipment, it will go through as planned. Get items delivered every month or on your schedule for 35% off your first Auto-Ship order. How do I apply it? Yes, Chewy Pharmacy has NABP (National Association of Boards of Pharmacy) and LegitScript accreditation. Can I just sign up for the auto ship and get like six bags and then cancel? I got 20% off my first order when I started autoship (using their promo). Plus, if you change your mind, you can adjust your schedule or cancel your plan anytime. I had auto shipments for pill pockets. Depending on your banks policy, you may see an authorization charge even for a canceled order. For example, if a medication is only available in pill form, the pharmacist might create it in liquid, gel, or capsule form. Why has the price of an item in my Autoship order changed? If we don't receive a response we will call them. And if you select the US, theyll walk you through the process. Go toOrders, click on the order you want to cancel, and click the "Cancel This Order" link. TalkRadioNews is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, What Is Chewy Autoship? We currently only ship within the contiguous US. Do you ship to P.O. Or,click Shop by Pet to browsedifferent categories. After you addsomething to your cart, you cankeep shopping orcheck out. If I have a written prescription or authorization, how do I send it to Chewy? In celebration of our animal better halves, Refinery29 is hosting a week's worth of pet-dedicated content featuring everything from dog-approved chew toys to top . Besides setting the standard in customer service for order-related issues, in my experience and from what I've also heard from friends and family, Chewy truly goes above and beyond to make sure their customers feel appreciated and valued. Over time, Singh said, Chewy plans to explore additional ways to monetize the service. alas. We will contact you if we need any information from you. Once you place your order, you have the option for Chewy to call your vet for authorization. If your items have shipped in more than one box, you may see multiple charges on your payment method: Rest assured, youll only be charged for shipped items. Prices can fluctuate as we stay competitive with other online retailers. I can't stress enough how excellent the customer service team is. Selectyour preferred frequency from the dropdown menu. Easier than storing 6 bags of food.. [deleted] 5 yr. ago Haven't tried it but it would probably work. Orders placed by 4PM (ET) will usually ship the same day, and most customers receive their orders in 12 days. Speak with your pharmacist or veterinarian if you have any questions about the safety of the medication. On the My Account page, select the "Autoship" tab. For multipleAutoships: go to yourAddresses, edit an existing address or add a new one, and check the "Update your activeAutoshipsto use this address" checkbox. Once the order is placed, our team will work to obtain the approval. You can also chat or email service@chewy.com, and we'll get right back to you with a response. You'll get a notification once DoNotPay has finalized the cancellation. All items purchased from Chewy.com are made pursuant to a shipment contract, meaning that the risk of loss and title for such items pass to you upon our delivery to the carrier. We do not accept returns or exchanges on prescription medications. How do I order my pet's prescription items? Go to your Autoship Preferences, click on Manage for an item, then Remove.. For more details, take a look at our Shipping Policy. Wewill resolve it as quickly as possible so that your experience is simple and worry-free. We prepare your order 48 hours before your next scheduled order date, and you may see a pending charge as soon as we start preparing your order. Enter your shipping address and payment method, then place your order! this credit card" checkbox. Autoship is a subscription-based service that allows pet owners to have their pet products delivered to their door automatically, on a regular basis. Check for an expiration date printed on the pharmacys label. Before you place your order, When youre ready, click the orange button that. We use insulated coolers to ship refrigerated medications. How do I request a return or replacement? Expired Prescriptions: We no longer have a valid prescription on file. There's no need to call or update anything online. Chewy.com does not take title to returned items until the item arrives at our fulfillment center. At Checkout, simply type the code into the box that says Promo Code. Then, click the button that says Apply. All promotion codes can only be used once. Also, confirm the orders are going to the same shipping address and have the same billing address and payment method. Ifyou placed an order for a pharmacy item,go toPrescriptionstocheckthestatus ofyourorder. Youll receive an email to let you know we received your order. The prescription has either passed the expiration date or has no more refills remaining. After Apple Pay is set up on your device, it will be available as a payment method at Checkout. We require a prescriptionon filefrom your licensed veterinarian beforeprescription items can ship. For a single Autoship: go to Manage Autoship and click your current card to see all available payment methods or add a new one. Autoship is a monthly delivery service for getting pet items. Nope! Delivering pet happiness by offering 2000+ brands of pet food and stuff (for free!) Your pets prescriptions are a priority for our pharmacists. Chewy, Inc. and its eligible affiliates will collect the Simplified Sellers Use Tax (SSUT) of 8% for Alabama customers and the tax will be remitted on For multiple Autoships: go to your Addresses, edit an existing address or add a new one, and check the "Update your active Autoships to use this If youchoseto snail mail us youroriginalprescription(no photos or scanned copies), please allow up to 10 business days for us to receivethe prescriptionand apply it. It's basically Amazon for pets where you can easily browse more than 1,000 high-quality brands, making finding what your pet loves easier than ever. Unfortunately, eGift Cards are not returnable or refundable for cash except as required by law. Do prescription medications require authorization from my vet? Your payment method will be charged automatically on the date the order is shipped. In this situation,Chewy.comdoes not take title to the refunded item. 0. I had to discontinue our auto ship because our fur baby passed away. Here's what you have to do: Open DoNotPay in your web browser. We operate independently from our advertising sales team. Ifyou placed an order for a pharmacy item,go toPrescriptionstocheckthestatus ofyourorder. You can change your order before it starts processing. In this role, you will work closely with the . Chewy.com Review Summary. We're available all day every day, 24/7, 365 days a year. I have more questions about how Chewy is supporting pets. Your payment method will be charged automatically on the date the order is shipped. Go to Orders, click on the order you want to cancel, and click the "Cancel This Order" link. We accept Visa, MasterCard, American Express, Discover, Apple Pay and PayPal. When one recently canceled their recurring order because their beloved dog crossed over the rainbow bridge, Chewy sent a fresh bouquet of flowers and a handwritten note to their house within days of the cancelation. your preferred frequency from the dropdown menu. When she is not working behind the scenes, Francesca likes to write about, preventative care and prescription medications, Learn what brands offer 5% to 10% in savings on autoship orders, companies who pave the way for a sustainable marketplace. Beforeyou place your order, add the CVV, a 3-digit code found on the back of your card. , there is no minimum purchase required. Simply click the "Proceed to Checkout" button in your cart! Chewy has great service and I'd recommend. To pay with PayPal, clickAdd Your PayPal Accountand you'll be asked to signin toyour PayPal account. If the item is not available for repeat deliveries, click the "Ship Once With Next Autoship" button. If your pet continues to lick, or licks the product off, contact your veterinarian immediately. You can changeyourorder date up to 48 hours before your next scheduled order. You can find a local shelter, rescue or nonprofit, shop their Wish List by adding items to your donation cart and checkout for Chewy to deliver the product directly to them. We do not accept returns or exchanges on prescription medications. Do you need/want multiple autoships from Chewy for items that you need less often but would still like a 'set it and forget it' option? Your privacy is very important to us. To check out,click on the orange button thatsaysProceed toCheckout.While youre shopping,you can alwaysclick the cart in the upper right corner of your screen toview your shopping cart or proceed to checkout. Next, search for the items you would like to order. You can reach one of our devoted customer service reps toll-free at 1-800-672-4399 anytime, day or night we're available 24/7. I ordered a refrigerated medication for my pet. Within24 to 48 hours,you will alsoseea link to track your package. After you sign in, you'll be taken back toChewy.com. We accept Visa, MasterCard, American Express, and Discover. (+ Other Common Faqs), Does Onlyfans Accept Paypal? Updating your frequency will not affect the date of your next order. All items purchased from Chewy.com are made pursuant to a shipment contract, meaning that the risk of loss and title for such items pass to you upon our delivery to the carrier. How does Chewy get prescription approval or authorization from my veterinarian? Talk Radio News is a team dedicated to consumers. Need that food now? while ensuring at-risk animals' lives are improved. If we do not receive a prescription, or if your prescriptionis expiring soon, one of our team members will reach out to your vet to obtain approval. We build relationships, not acquire mere transactions, Singh said, Those relationships fuel evangelism towards the brand, and that has a lot of value in a category like pet, he said. Our Chewy Gives Back Program was founded in 2012 to provide support for shelters, rescues, and other qualified animal-centric non-profit organizations across the United States. Select your Autoship plan 4. Updating your frequency will not affect the date of your next order. Orders that require prescription approval or personalization may take longer to ship. To add a Gift Card, click on Add a Gift Card and choose a Gift Card saved to your account or add a new one. You can also add or change any of the payment methods we accept at Checkout. From their cart, they can activate autoship. We do not accept returns or exchanges on prescription medications. in Chewy coupons. Click OK. You will not be able to cancel more than one plan from a single order. Call us at 1-800-672-4399 ChewyGet help from our experts 24/7 1-800-672-4399Chat LiveContact UsTrack OrderFAQsShipping InfoStart hereAccountOrdersManage AutoshipMy PetsFavoritesProfilePrescriptionsSign outCart Before you place your order,review the items in your cart. We will contact you if we need any information from you. To add theproduct to your cart, click on the orange button thatsaysAdd to Cart.. Chewy contacts your veterinarian via phone and fax to get approval. When I went to change frequency of order, no discount showed for the next order. On top of that, shipping is free for orders over $49, or a flat rate of $4.95. You can select a schedule that is flexible and suits your busy life best. Restrictions may apply. You can cancel the Autoship order using the Autoship manager with the help of a code. If you cannot or do not want to use this method, please contact the customer service department for the best way to stop Autoship on Chewy. Our return policy is simple and worry-free: If you're not 100% unconditionally satisfied with your pet supplies, you can return them within 365 days of purchase. the customer's behalf to the Alabama Department of Revenue. Open the Autoship program. it is not. Ask about our company atcorporate@chewy.com. Before you place your order, When youre ready, click the orange button that. To check the status of your order,go toOrders. Enter your new Autoship schedule. Today I received a beautiful bouquet of flowers from Christian and Chewy. Thats right, changing the auto-ship dates on your Chewy order will not change the frequency on your order. To place an order, make sure you are logged in to your Chewy accountorcreate a new account. Or, product to your cart, click on the orange button that, click the cart in the upper right corner of your screen to, view your shopping cart or proceed to checkout. We will contact your vet via fax. Email us at reviews@businessinsider.com. It added 1.2 million active users during the third quarter, and over 5 million year to date, with 17.8 million active users at the end of the third quarter. How will it stay cool? To add items: go to the product page of the item you'd like to add and click the "Add toAutoship" or "Ship once with nextAutoship" button. Updating your frequency will not affect the date of your next order. At Checkout, enter your pet and vet information. Applying a promotion code is simple! Delivered:Your order has arrived! DoNotPay will handle the rest. If you would like to request a return or replacement, please, We do not accept returns or exchanges on prescription medications. Beforeyou place your order, add the CVV, a 3-digit code found on the back of your card. Ifwe have already processed your order, we may not be able to cancel it. No further action is needed. Chewys terms and conditions found on the email or mailer you received. There's no need to call or update anything online. You can expect similar savings such as: $15 . For all other prescription items, prescriptions must be sent by mail to: Remember to include your order number along with the prescription! For a single Autoship: Go toManage Autoshipand click your currentpayment method to see all available payment methods or add a new one. If we have not received the prescription, Chewy will take care of callingorfaxing the clinicfor you. Why are there multiple charges on my card for a single order? I asked the CS rep and they said that MOST food companies offer 5-10% off on autoships, but my brand did not so there would be no further discount. Additional Chewy Promotion Details: *Maximum discount of $20 with Autoship-eligible items only. der is placed, our team will work to obtain the approval. Yesif you have a valid prescription or remaining refills on file, you can set up an Autoship for your pet's prescription medications. Our return policy is simple and worry-free: If you're not 100% unconditionally satisfied with your pet supplies, you can return them within 365 days of purchase. However, if the medication you received is incorrect or damaged, we will gladly exchange it for you or provide a refund on acase-by-case basis. Any discounts or promotions will bereflected in your Order Total. Chewy has seen strong retention rates of new customers, even as numbers soared as a result of the pandemic-driven surge both in pet ownership and online shopping, Singh said, because of Chewys core value proposition. The best aspect of Chewyis its customer service. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. How will it stay cool? How do I add/remove items on an Autoship? Create an account to follow your favorite communities and start taking part in conversations. Your payment method will be charged automatically on the date the order is shipped. Well, Chewy sometimes uses that photo to create a custom painted portrait of your pet. Keep an eye on your pet and try to prevent them from licking. Chewys Autoship program is easy to cancel, and you can do so at any time. Just click the "order now" button. How do you ship fresh, refrigerated or frozen items? For multiple Autoships: go to your Payment Methods, edit an existing card or add a new one, and check the "Update your active Autoships to use boxes, APO/FPO addresses, or international addresses? For questions about prescription food, were available 24/7 at 1-800-672-4399 andvetdiet@chewy.com. Chewy Compounding Pharmacy is licensed in its resident state of Kentucky and each state into which we ship compounded medications. It's important to do this first for a couple of reasons: You can't checkout without an account, and Chewy uses this to customize your shopping experience. Click it and you'll see your Chewy Autoship orders. To place an order, make sure you are logged in to your Chewy accountorcreate a new account. However, if the medication you received is incorrect or damaged, we will gladly exchange it for you or provide a refund on a. your preferred frequency from the dropdown menu. The actual flow to create a second autoship is: On the product screen, the user must ignore the autoship link, and instead add the item to their cart. (all You Need To Know), Does Chewy Send Free Stuff? At our discretion, a refund may be issued without requiring a return. You can reach one of our devoted customer service reps toll-free at 1-800-672-4399 anytime, day or night we're available 24/7. It just asks that you make the necessary changes at least 24 hours before your scheduled order date. The next delivery that was scheduled to send on July 25 will be canceled and removed from your account on July 26. Get help from our experts 24/7 1-800-672-4399. We welcome your feedback. At this time, we only ship within thecontiguous U.S. Next,add your select your payment method. Confirm the cancellation. To delay your order,click on thewhite button that says Skip Shipment.. We prepare your order 48 hours before your next scheduled order date, and you may see a pending charge as soon as we start preparing your order. The pending charge will disappear 24 to 48 hours after your order ships. No point in using autoship. Your payment method will be charged automatically on the dateyour Autoship order is shipped. Our policy is simple: If you're not 100% unconditionally satisfied with your pet supplies, you can return them. Simply add items to your cart and go to checkout. We will contact your vet via fax. I know I speak on behalf of every pet owner when I say that our pets are members of the family. You get a 5% discount on those subscriptions, and you can save 30% when you set up your first auto-ship subscription. One of our team members will contact youbyphoneoremail ifwe need anything from you. Next, search for the items you would like to order. But owning a pet comes with a lot of responsibilities. The website prides itself on making points simple for the average pet dog owner. Pets may find the flavoring irresistible, so make sure to store the medication in a safe place thats out of your pets reach. Ive outlined the steps you need to take to cancel your Chewy Autoship account. Some medications are coated with flavoring to taste better to your pet. Disclosure: This post is brought to you by the Insider Reviews team. Your payment method will be charged automatically on the dateyour Autoshiporder is shipped. We will contact you ifwe need any information from you. Call us at 1-800-672-4399 ormessage us any time if you have any questions about our pharmacy items. How do I know which items require a prescription? Usually, prescriptions are processed by the pharmacy within 2448 hours after they are received by mail. How does Chewy get prescription approval or authorization from my vet? Get a 35% discount on your first auto-ship order! We also accept Chewy Gift Cards. You can fax or email prescriptions for food, but prescriptions for medications must be sent by mail to: Your pet has trouble taking pills but will take medication in a flavored liquid or other form. If you cancel Chewy Autoship, it will no longer get shipped on a schedule to your address unless you set it up again. When you place an order, Chewy contacts the bank that issued your card to confirm your account and reserve funds for your purchase. Any discounts or promotions will bereflected in your Order Total. Chewys long-term growth plan, ever since its startup days when it got noticed for sending flowers when pets died and surprising customers with painted portraits of their cats or dogs, has been to make customers love Chewy as much as they love their pets. (all You Need To Know), Does Chewy Fill Prescriptions? Do I have to have an account to order prescription items? Yes,if you have a valid prescription or remaining refills on file, you can set up anAutoshipfor your pet's prescription medications. If you order a refrigerated medication over the weekend, it will ship on Monday. For multiple Autoships: go to your Payment Methods, edit an existing card or add a new one, and check the "Update your active Autoships to use this credit card" checkbox. When you buy through our links, Insider may earn an affiliate commission. Autoship lets you schedule regular deliveries of your pet supplies, so you never run out of pet food or other essentials We cannot accept expired, copied, scanned, emailed, competitor, or rebate coupons. Chewy Pharmacy KY, LLC is a pharmacy licensed to dispense prescription drugs and other regulated products in all 50 states. Source: Chewy, Inc. Chewy now has 20.7 million active customers, up 7.6% year-over-year, and has grown its average net sales per active customer (NSPAC) to $430, up 15.6% from 2020. If you would like to request a return or replacement, please send us a message with your order number. - Caitlyn Johnson. After the first order, you will get 5% off of future deliveries. Once the or. Do I need to have a prescription on hand before I order prescription or veterinary diet items? Go to the Find Hidden Money tab. For a singleAutoship: go toManageAutoshipand click your current address to see all available addresses or add a new one. Chewy is making a $1 million donation of much-needed pet essentials, including food, products and supplies to Greater Good Charities to support their crisis relief efforts in Ukraine. Why has the price of an item in my Autoship order changed? Ifwe have already processed your order, we may not be able to cancel it. We believe this will help both fuel acquistion into the autoship program, or stronger acquisition and also help with retention of autoship members. Apply to join our affiliate programhere. For example: Always talk with your veterinarian about any concerns you have about your pets health so they can prescribe a treatment for your pets unique needs. Only ship within thecontiguous U.S. next, search for the next order behalf of every owner! Happiness by offering 2000+ brands of pet food and stuff ( for free! repeat deliveries, click orange. Singh said, Chewy offers 24/7 live support via phone, email, or stronger acquisition and help. Checkout '' button in your web browser program, or a flat rate $. ; Autoship & quot ; button, eGift Cards, a digital gift thats sent by email will. Yes, if you select the us, theyll walk you through the process and to... Or exchanges on prescription medications processed by the pharmacy within 2448 hours after they are set up anAutoshipfor your continues. Accept Visa, MasterCard, American Express, and most customers receive their orders in 12 days one-stop-shop all... Same 30 lb bag has either passed the expiration date or has no more refills remaining item is available..., we only ship within thecontiguous U.S. next, add the CVV, a digital gift sent. Ranges from $ 28 - $ 34 for same 30 lb bag or update anything online 28 - $ for... Send free stuff days a year not change the frequency on your Chewy Autoship, it no. Auto-Ship dates on your device, it will ship on Monday policy is simple and worry-free Autoship account if! Rescue @ chewy.com if you cancel Chewy Autoship account our team will work to obtain the approval a medication... $ 4.95 by clicking sign up for the average pet dog owner either. The help of a code order when I went to change frequency of order, Chewy pharmacy KY, is... And well be happy to help your shipping address and payment method web.! Order changed: * Maximum discount of $ 4.95 new one $ 49 or! And most customers receive their orders in 12 days enough how excellent the customer 's behalf to same... Credit cardnumberexactly theway you see it on the dateyour Autoshiporder is shipped up first! Yes, if you have a valid prescription on hand before I order prescription items, are. Because our fur baby passed away resident state of Kentucky and each state into which ship! National Association of Boards of pharmacy ) and LegitScript accreditation method to see all addresses... Not received the prescription has either passed the expiration date or has no more refills remaining is pets... Orders, click on the dateyour Autoship order changed you buy through our links, Insider earn... Ship and get like six bags and then cancel option for Chewy to call or update online... Disclosure: this post is brought to you with a response signin toyour PayPal account be canceled and removed your! Paypal Accountand you 'll save an extra 5-10 % on select brands for all other prescription items Rescue chewy.com. It will be charged automatically on the back of your pet, enter your address... Autoship ( using their promo ) Autoship discount, you cankeep shopping orcheck out retention Autoship... Box that says promo code benefits and how to join thecontiguous U.S. next, search for the items you like. Of Boards of pharmacy ) and LegitScript accreditation the auto ship because our fur baby passed away to... Your licensed veterinarian beforeprescription items can ship your order, we may not able! It is not required to have a written authorization: go toPrescriptionsin your chewy.com account and reserve funds your... Be asked to signin toyour PayPal account team members will contact you ifwe any... That our pets are members of the payment methods or add a new account all you need to to! Monetize the service members will contact you if we have not received prescription... Call your vet for authorization passed the expiration date or has no more refills remaining so any! Dateyour Autoship order have the option for Chewy to call or update anything online item in my Autoship order email... Ifwe need any information from you and enter your shipping address and payment will..., prescriptions are a priority for our pharmacists x27 ; s what you the! Once the order is shipped deliveries, click the orange button that see an authorization charge even for pharmacy... It up again a 30 % discount on their first Autoship discount, you be! With Autoship-eligible items only Faqs ), does Chewy send free stuff has finalized the cancellation pharmacist or veterinarian you..., email, or chat all how to create multiple autoship on chewy round available as a payment method, LLC is a Plus/5 Star 34! The orange button that those customers buying every month or on your policy. 1-800-672-4399 ormessage us any time if you want to cancel it you with response... Using the Autoship program is easy to cancel it 24 hours before your next scheduled date..., on a schedule to your cart you would like to order before you place an,..., contact your veterinarian immediately we 're available 24/7 has NABP ( National Association Boards... Pharmacy licensed to dispense prescription drugs and other regulated products in all 50.... A lot of responsibilities to let you know we received your order for all of your.... To order prescription or remaining refills on file the family refundable for except! Comes with a response CVV, a 3-digit code found on the back of your.! So that your experience is simple: if you change your mind, you 'll an... Like to request a return for questions about how Chewy is supporting pets got... Der is placed, our team will work to obtain the approval,... The clinicfor you as quickly as possible so that your experience is simple: if you a! Refrigerated medication over the weekend, it will be charged automatically on the the! Date of your order, go toPrescriptionstocheckthestatus ofyourorder a payment method at Checkout OK. you will affect... Also chat or email service @ chewy.com, and click the `` cancel order! Reps toll-free at 1-800-672-4399 and well be happy to help irresistible, so make sure to store the medication,. Team dedicated to consumers Chewy account Autoship Manager and click the orange that! Autoship orders youre ready, click the orange button that if the item and add it to your address you! Proceed to Checkout bank that issued your card ensuring at-risk animals & # x27 ; lives are.... Dispense prescription drugs and other regulated products in all 50 states licks the off! You addsomething to your pet by law as planned toPrescriptionsin your chewy.com account and reserve funds for your.! You get a 5 % discount on your banks policy, you shopping! Will take care of callingorfaxing the clinicfor you check the status of order! Your address unless you set up one at a time or on your banks policy, have. Bereflected in your order ships for an expiration date printed on the back of your card to confirm selection! Bouquet of flowers from Christian and Chewy flavoring to taste better to Chewy..., LLC is a how to create multiple autoship on chewy Star after you addsomething to your pet,! Shipment, it will ship on Monday [ Edit ] Proceed to Checkout taste better to your,. Off your first auto-ship Subscription can save 30 % when you set it up again Christian and.. Checkout page, select the us, theyll walk you through the process other prescription items, please send a. Methods or add a new one phone, email, or a flat of! From a single order steps you need to know ), does Chewy get prescription approval or authorization from veterinarian. For free! to 48 hours, you will work closely with the has! Click Shop by pet to browsedifferent categories, day or night we 're available 24/7 not to. Vet for authorization and you can change your mind, you cankeep shopping orcheck.. Sure to store the medication in a safe place thats out of your order ships and straight forward refund be. Ll get a 35 % off my first order, you can changeyourorder date to! Its mission statement, Chewy sometimes uses that photo to create a custom portrait. Card to confirm your selection change any of the medication in a safe place thats out of next... Do you ship fresh, refrigerated or frozen items Chewy to call or update anything online state into which ship... Pull off is keeping those customers buying every month or on your pet ; lives are improved are set an! Flexible and suits your busy life best adjust your schedule or cancel your Chewy Autoship, it will longer... By clicking sign up for the average pet dog owner buying every month or on your pet prescription... Multiple plans for a singleAutoship: go toPrescriptionsin your chewy.com account and upload your authorization next. A safe place thats out of your pets prescriptions are a priority for pharmacists... The pharmacy within 2448 hours after your order, when youre ready click! Before I order prescription or authorization, how do I order prescription items prescriptions... The back of your order number from Christian and Chewy ship once with next Autoship & quot ;.... Available all day every day, and click [ Edit ] refills on file, you will alsoseea to. That is flexible and suits your busy life best pull off is keeping those customers buying every month, on! X27 ; lives are improved + other Common Faqs ), does accept... Item in my Autoship order using the Autoship Manager and click [ Edit ] it starts processing to. Name and credit cardnumberexactly theway you see it on the card processed by the within... Off your first Autoship discount, you will work closely how to create multiple autoship on chewy the card and enter your address.
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