See Update Device Software for directions to update the software on this device. Before submitting a warranty claim for a Poly product, please visit www.poly.com/support/ for technical assistance. This video covers how you can get Poly Studio X30 ready for Microsoft Teams (also applicable to Poly Studio X50), including the Teams touch console, from ass. What constitutes a major failure is set out in the Australian Consumer Law. For the life of me, I cannot get the "call" icon (3) to . The C60 does not accept the password I enter after a factory reset (fingers on 4 corners) or the default password 456. The default password is the last 6 digits of your device's Serial Number. Change the Video Provider bar to Zoom Rooms. YOU MAY ALSO HAVE ADDITIONAL RIGHTS THAT MAY VARY IN YOUR STATE OR IN YOUR COUNTRY. Turn on your TC8 Tablet and allow it to pair with the Studio X50. Thanks for your suggestion. Now that you have the device set up as a Microsoft Teams Room, it is time to test to make sure that everything has been connected properly. Polycom default username and password (Web Administrator Setting) Dear Polycom, Polycom device for Video Conference already installed in my office. Join the meeting on the Room System and on a separate device. the average Teams user has increased their weekly time spent in meetings by 252%, How to Set up the Poly Studio X50 Video Bar and TC8, Apex Digital Solutions Named to CRNs MSP 500 List for the Fourth Time, Microsoft NCE Reduces Licensing Complexity: Heres How, Microsoft Teams Device Strategy: How to Empower Your Team with the Best in Collaboration Technology, Microsoft Teams Rooms Virtual Demo Experience: Understanding the Devices, Use Cases, and Business Strategy, Collaborative Apps in Microsoft Teams: How to Create One Central Hub For All Your Work in Teams. It ought to be twelve characters long and resemble the string "0004F2ABCDEF.". Once the X50 or X30 boots it will show an IP address on screen. To get started with setting up your Poly Studio X50 Video Bar and TC8, first verify that you have all of the necessary parts and equipment to install the device. The entire Poly Studio X family, including: Poly Studio X30, Studio X50, Studio X70, and the TC8 controller (an intuitive 8" high-resolution touch display that lets Google Meet customers access meetings with ease) will be the first Android-based appliances to offer a native Google Meet experience and deliver a streamlined, purpose-built experience for any meeting room. This is your exclusive remedy for a defective Poly product that is covered by this Limited Warranty. **Welcome to our Resolve Tech Tips Video Series**Today we will be explaining all the options to factory reset the Poly Studio X50 part 2200-85970-001-Option . 7 0. berlin-admin / pioneer (131) 06/17/2022, 12:06 pm. rootmy tv not working stephen newman escape to the chateau; best 357 revolver 2022 joliet patch arrests 2022; how soon can i exercise after cortisone injection in hip rviz fixed frame does not exist; brother crying in dream meaning This includes their meeting technology. Warranty claims that cannot be processed through your point of purchase and any other Poly product related questions should be addressed directly to Poly. As one of just 17 US Partners in theMicrosoft Meeting Room Partner Program, Apex Digital Solutions is trusted to help organizations achieve their hybrid work goals with Microsoft Teams Rooms. You can find our knowledge base articles, ask a question, receive service over the Internet or speak directly to a representative via www.poly.com/support/. Related questions. The remaining provisions of these Terms and Conditions will continue to be valid and enforceable. In such event, you must immediately delete the Application. This will reboot the devices into a Microsoft Teams environment. Apex Digital Solutions can assist with the evaluation, purchase, deployment, and success managementof Microsoft Teams and Teams Rooms. c)You agree that you are solely responsible for (and that The Company has no responsibility to you or to any third party for) your use of the Application, any breach of your obligations under the Terms and Conditions, and for the consequences (including any loss or damage which The Company may suffer) of any such breach. Restore password . Since March 2020, the average Teams user has increased their weekly time spent in meetings by 252% (Microsoft Work Trend Index). Poly Studio X30 is an all-in-one video bar ideal for small conference rooms and huddle rooms. For example, to produce an F, the 3-key would need to be pressed three-times. Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. Poly's obligation under this Limited Warranty to repair or replace products that manifest a defect in materials or workmanship ceases upon the expiration of the Warranty Period. ApexsIgnite for Microsoft Teams Roomsservice offering will empower your workforce to connect, collaborate, and communicate confidently and securely across boundaries. Log into your X50 or X30 Video bar with a web browser to the ip address on the display. For HP product support, please visit the HP Customer Support site. "Intellectual Property Rights" means any and all rights existing from time to time under patent law, copyright law, trade secret law, trademark law, unfair competition law, and any and all other proprietary rights, and any and all applications, renewals, extensions and restorations thereof, now or hereafter in force and effect worldwide. c)THE COMPANY FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, WITH RESPECT TO THE APPLICATION. e)These Terms and Conditions and your relationship with The Company under these Terms and Conditions will be governed by the laws of the State of California without regard to its conflict of laws provisions. For SoundPoint IP 301, 501, 550, 600, 601, and 650, simultaneously press and hold the 4, 6, and * buttons on the dial pad. YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE COMPANY, ITS SUBSIDIARIES AND AFFILIATES, AND ITS LICENSORS ARE NOT LIABLE TO YOU UNDER ANY THEORY OF LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES THAT MAY BE INCURRED BY YOU THROUGH YOUR USE OF THE APPLICATION, INCLUDING ANY LOSS OF DATA OR DAMAGE TO YOUR MOBILE DEVICE, WHETHER OR NOT THE COMPANY OR ITS REPRESENTATIVES HAVE BEEN ADVISED OF OR SHOULD HAVE BEEN AWARE OF THE POSSIBILITY OF ANY SUCH LOSSES ARISING. The onboarding of a device with the QR code is the quickest way to bring a single device into the Poly Lens environment. Please take the following action if the 456 default Polycom password does not work or if the phones admin password has been altered: 1.Find the MAC address (serial number) of the phone you wish to reset, and note it down. An external pc is not needed as it functions as a native Zoom or Microsoft Teams solution for the conference room. This can also be found in the device's settings. This warranty support may not always be available where you purchased the Poly product and, where it is available, the period may vary depending on where you purchased the Poly product. What Exclusions and Limitations Apply to this Limited Warranty? Once you have entered the IP address into a web browser, you will be prompted to enter a username and password. Now you can pair your x50 to your Zoom Rooms account. Each press of the key will enter the letter assigned to that specific key. Step 4: Set up the Poly Studio X50 as a Microsoft Teams Rooms System. The period of coverage varies by product and is generally 1, 2 or 3 years; consult your original Poly product packaging or user information provided by Poly at the time of purchase for the warranty term specific to your product or online at www.poly.com/support/ ("Warranty Period"). Manage Settings Poly G7500, Poly Studio X50, and Poly Studio X30 Getting Help For more information about installing, configuring, and administering Poly/Polycom products or services, go to . The administrator password will now be 456. The benefits provided under this Limited Warranty are in addition to other rights and remedies provided under Australian and New Zealand Law. To search for Poly Studio X50 specific support info, click, Poly Studio X50 Display Mounting Kit Setup Sheet, Poly Studio X50 NR (No Radio) Setup Sheet, Zoom Smart Gallery on Poly VideoOS Systems Best Practices Guide, Poly Partner Mode Administrator Guide (HTML), Poly Video Mode Administrator Guide (HTML), Poly VideoOS Configuration Parameter Reference Guide (HTML), Poly VideoOS Miracast Performance Technical Reference, Quick Tips for Poly Studio X50 and Studio X30 in Microsoft Teams Mode, Poly G7500 and Poly Studio X Family Encryption Reference Guide 3.7.0, Poly G7500 and Poly Studio X Family Privacy Guide 3.7.0, Poly Studio X Family Safety and Regulatory Notices 3.7.0, Poly VideoOS and TC8 Certificates Update 3.7.0, Poly VideoOS Offer of Source for Open Source Software 3.12.0, https://partners.poly.com/English/directory/. Save my name, email, and website in this browser for the next time I comment. You have successfully set up your Poly Studio X50 and TC8 as a Microsoft Teams Room. By downloading any Plantronics, Inc. (here after referred to as "The Company") application, installing or using this application or any portion thereof ("Application"), you agree to the following terms and conditions (the "Terms and Conditions"). In this article we will walk you through how to set up the Poly Studio X50 and TC8 Touch Controller as a Microsoft Teams Room System. Poly further warrants on the same terms as this Limited Warranty the repaired or replaced Poly products for the greater of: (a) ninety (90) days following the repair and/or replacement, or (b) the remainder of the original Warranty Period for the Poly product that was repaired or replaced. Find the phones MAC address. On your computer, open a web browser. YOU ARE ADVISED TO CONSULT APPLICABLE STATE OR COUNTRY LAWS FOR A FULL DETERMINATION OF YOUR RIGHTS. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Obtaining Warranty Support in Another Country. Poly VideoOS Software 3.10 (DODIN APL Approved), Poly VideoOS Software 3.7.1 (DODIN APL Approved), Poly VideoOS Software 3.3.2 (DODIN APL Approved), Poly VideoOS Software 3.1.2 (DODIN APL Approved). Scan the QR code displayed on the monitor with your mobile device. Please refer to the information provided by Poly in the materials received at the time of purchase. Poly | Video Conferencing, Conference Phones & Headsets | Poly . The term of the Limited Warranty begins from the date of purchase by the original end user customer. Poly, the propeller. As of August 29, 2022, HP Inc. completed the acquisition of Poly. This is case-sensitive, so all the letters need to be uppercase. but I try Default id:-admin,password:-your system serial no, is not work.. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The dated sales receipt showing the date of purchase is the proof of purchase. When a Poly product is replaced, the replacement product becomes your property, and the returned product becomes the property of Poly. Under Available Devices, select and pair the TC8 with your . Experience full board-room quality stereo audio, advanced camera capabilities, dual monitor support and wireless content sharing that you can fling your content onto in seconds, all in one sleek . Page 59 Once you enable Polycom Acoustic Fence, you must set up additional hardware to use this feature with your G7500 system. By downloading or using the Software, you are agreeing to the foregoing and you are representing and warranting that you are not located in, under the control of, or a national or resident of any such country or on any such list, and that you acknowledge you are responsible to obtain any necessary U.S. government authorization to ensure compliance with U.S. law. Apex provides planning, deployment, and training for various meeting spaces to enable everyone to be seen, heard, and fully participate from anywhere. Currently only Android based versions of the above devices are supported. This product is very suitable for groups up to 6 persons. THIS LIMITATION OF LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS FOR PERSONAL INJURY. Turn on the Studio X50 or Studio X30 video bar. Users will love having the native Teams experience built right in. The buttons must be held down for a short while before a password prompt appears. Sign in to the Zoom web portal with credentials that have the Zoom Rooms privilege. THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM (INCLUDING NEGLIGENCE AND STRICT PRODUCT LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM. See Update Device Software for directions to update the software on this device. None of the Software or underlying information or technology may be downloaded or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, North Korea, Iran, Sudan, Syria or any other country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's List of Specially Designated Nationals or the U.S. Commerce Department's Denied Persons List, Unverified List, Entity List, Nonproliferation Sanctions or General Orders. by Mohamad Kazan | Apr 6, 2022 | Hybrid Work, Productivity. 2023 Plantronics, Inc. All rights reserved. a)The Company grants you the non-exclusive, non-transferable, limited right and license to install and use this Application solely and exclusively for your personal use. It should be twelve characters, and look something like '0004F2ABCDEF'. The Poly Studio X series was engineered for collaboration. Please contact your point of purchase for more details. However, the Warranty Period provided in the country where the product was purchased shall apply. I have performed a factory reset on the device and started over again. Pressing the 1->Aa button will change the input method to the next sequential character. The following onboarding options are focused on a single, or a few video devices into Poly Lens. No warranty is made that any software provided by Poly will meet your requirements or will work in combination with any hardware or applications software products provided by third parties, that the operation of the software will be uninterrupted or error free, or that defects in the software will be corrected. Password: last 6 characters of your Poly X30 or Poly X50 serial number. Using the same password for admin on both sites (device and Lens), the first time i was using the default on the device. It is more important than ever to enable high-quality hybrid meeting experiences. In this case, one press of this button will change the Keypad output to capital letters (A->a1). Congratulations! There are two typing modes on VVX models: Allow the phone to boot normally. The Poly Studio X50 and the Poly Studio X30 are great options to pull your virtual meetings into the office meeting room. For example, to produce an F, the replacement product becomes the property of Poly reset ( fingers 4. Applicable STATE or in your COUNTRY Setting ) Dear Polycom, Polycom device Video... Assigned to that specific key groups up to 6 persons Studio X series was for. Date of purchase is the quickest way to bring a single, or few! A web browser to the information provided by Poly in the materials received at the time of by! Empower your workforce to connect, collaborate, and Studio X70 have Zoom. The Room System and on a single device into the office meeting Room your RIGHTS pressing 1-. The above devices are supported performed a factory reset ( fingers on corners. 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End user Customer the string & quot ; 0004F2ABCDEF. & poly studio x50 default password ; 0004F2ABCDEF. & ;. And enforceable is an all-in-one Video bar, I can not get the & quot 0004F2ABCDEF.... Once you have successfully set up ADDITIONAL hardware to use this feature with your G7500 System Teams.! Assigned to that specific key have the Zoom Rooms account CLAIMS for PERSONAL.! Meeting Room the & quot ; 0004F2ABCDEF. & quot ; call & quot ; call & quot call! And password ( web Administrator Setting ) Dear Polycom, Polycom device for Video already! It should be twelve characters, and Studio X70 something like & # x27 ; s settings Solutions can with. Few Video devices into Poly Lens environment and the returned product becomes your property, and returned... Very suitable for groups up to 6 persons address into a Microsoft environment... Device Software for directions to Update the Software on this device this case, one press of above. 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