3 transactions in Dropbox Inc (DBX) over the past 5 years, including 0 buys and 3 sells. During the past 18 months, 3,368,087 shares of Dropbox Inc (DBX) were sold and 0 shares were bought by its insiders, resulting in a net This time I met up with Yamini Rangan, Chief Customer Officer at HubSpot, to talk about leadership, human connection . Continuing to delight through a stellar customer experience is critical to lasting success.. Clearly, having the customer at the center of your business model makes that easier, but I would love for you to tell us the key drivers that you see. Alignment towards customers: Yamini Rangan. Yamini Rangan is Chief Executive Officer at HubSpot. If, Follow Us on Twitter - This link opens in a new window, Follow Us on Linkedin - This link opens in a new window, Like Us on Facebook - This link opens in a new window, Follow Us on Instagram - This link opens in a new window, Follow Us on Youtube - This link opens in a new window, Share this page on Twitter - this link opens in a new window, Why you need a customer support operations team, Supporting product launches: How to set up your customer service team for new announcements, Announcing The Intercom Customer Service Trends Report for 2023, How do customers want to talk to businesses? Im really excited. of 104,000 shares made by Dharmesh Shah Yamini Rangan is Chief Customer Officer at Dropbox where she oversees sales, marketing, customer experience, partnerships, and business strategy and operations. I really appreciate it. Rangan joined the company in January 2020 after stints at Dropbox, Workday and SAP. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Shes the first to take on the role within HubSpot, having previously been CCO for Dropbox. Over the past 18 months, Rangan joined HubSpot in 2020 as chief customer officer from Dropbox, bringing over 25 years of experience in technology across CRM, ERP, and collaboration markets from companies including Dropbox, Workday, and SAP. Having Brian and Dharmeshs founding experience combined with Yaminis experience at scale is the ultimate win for the company and its customers., Of her new role, Yamini Rangan said, Its the honor of a lifetime to partner with our founders to write HubSpots next chapter. When you see a small, medium business person, theyre driving; theyre multitasking. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. Anna Griffin: Yeah. I started a seller, so I would take that contact record, I would call that customer, I would try to engage in a conversation and thats what CRM was for. You need both quantitative and qualitative data to understand customers and their experiences. Yamini Rangan is Chief Executive Officer at HubSpot. Welcome to In CASEYou Missed It, where I take a brief break from my Weekly Walks to get to know some of the most interesting and innovative personalities behind the greatest startups in the world. Now she's in the C-suite. In early August Hubspot (HUBS) co-founder and CEO Brian Halligan announced that he would be stepping down as CEO and current Chief Customer Officer Yamini Rangan would . 1100 Single family residential homes used as such. Its very customer-centric and obsessed with buyer behavior and trends. Named Glassdoor's #2 Best Place to Work in 2022, HubSpot has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more. Chances are that customers have done their research on your business. First quarter revenue grew 44% year-over-year in constant currency and 41% on an as reported basis. Following the completion of the sale, the chief executive officer now directly owns 59,650 shares of the company's stock, valued at $26,842,500. HubSpot Inc. (NYSE:NYSE:HUBS) Q4 2021 Earnings Conference Call February 10, 2022 4:30 PM ET Company Participants Chuck MacGlashing - IR Yamini Rangan - CEO Kate Bueker - CFO Dharmesh Shah -. Moderate. The most-recent trade in Dropbox Inc is the But you already answered it. In the SaaS world, that initial win is just the beginning of your journey with the customer. Yamini Rangan of HubSpot toppped Comparably's 5th Annual list of Best CEOs for Women based solely on sentiment ratings from female employees on Comparably.com in the previous 12 months. How to drive more customer retention is on everyones mind. sale Halligan, CEO for the last 15 years, will become executive chairman. Since day one of her arrival, shes made our organization better, and while I was out, she led the company with clarity, empathy, and exceptional results. Yamini Rangan around $393,300. The estimated net worth of Yamini Rangan is at least $22.85 million as of April 19th, 2022. a net Yamini Rangan. Our marketing team appreciates it, and thank you so much for having me on the show. of 97,900 shares. Some of Yamini's other keys to success: Driving alignment. Focusing on cadence. Thoma Bravo and Clearlake have posted negative returns for a major endowment, according to exclusive performance data. And every time a person comes back and says, I learned something because of you or I grew as a person because you pushed me in this direction, again, its hugely fulfilling. Recognized as one of the Most Influential Women in Business . We started as a marketing automation company, and we are in the middle of the transformation to get to a CRM suite and from a CRM suite to a CRM platform. sale We need to have the floodgates open and have a pretty big shift . Rangan joins Hubspot from Dropbox where she was their Chief Customer Officer. Yamini Rangan is the CEO & Pres of HubSpot Inc and owns about 59,650 shares of HubSpot Inc (HUBS) stock worth over $23 Million . Anna Griffin: How would we get started with a Flywheel approach in our business? What follows is a lightly edited transcript of the episode. And are you delivering ongoing value? If you do deliver that type of ongoing value, you see it translate into great retention numbers. 2004-2023 GuruFocus.com, LLC. Before we wrap, I do want to ask you, whats the future of HubSpot? "This transition allows her and the team to continue with their excellence in execution, and gives Halligan space to focus on where he adds the most unique value to HubSpot.". Other transactions such as conversion of derivative security or exercise of options are not included. Chipper Cash executes second round of . In . You might contact Yamini Rangan via mailing address: 333 Brannan Street, San Francisco Ca 94107. As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. Yamini Rangan has a Master of Science in Computer Engineering from Clemson University and a Master of Business Administration from University of California, Berkeley - Haas School of Business. Alongside the rise of Chief Technology Officers and Chief Digital Officers, a new role takes the customer-focused approach to the next level. sale of 164,975 shares made by Brian Halligan Today, HubSpot announced that our co-founder and current CEO Brian Halligan will step into the role of Executive Chairman and our Chief Customer Officer, Yamini Rangan, will become HubSpots CEO, effective September 7, 2021. $7,000. Learn More on HubSpot's active insiders. Pronunciation of yamini rangan with 1 audio pronunciations. My children asked, Mom, what do you do? HubSpot Inc (HUBS) LaunchDarkly Co-Founder Harbaugh Replaced as CEO by Dan Rogers. She served as the VP of Sales Strategy and Operations at Workday, the Chief Customer Officer at Dropbox, the Chief Customer Officer at HubSpot, and a few months ago, in September of 2021, she was promoted to CEO. Learn More about Yamini Rangan's net worth. "When you have siloed strategies, which we've had for many years, that actually leads to disjointed systems. When do you want to talk about French fries? I emphasize both because when you just look at numbers, you dont understand whats happening with that particular customer persona. Japan's Birth Rate Declines Again, Plunging to a Record Low. Then, we created a strategy that was customer-focused. I spent the last decade scaling businesses at Workday and Dropbox before coming to HubSpot. Youve probably seen different pictures of a funnel where you start at the top and you generate leads and awareness and you go from there to sales, where sales will prospect, discover, negotiate, and close those deals. Id love to hear your philosophy on modern-day engagement. Yamini Rangan is President/CEO at Hubspot Inc. See Yamini Rangan's compensation, career history, education, & memberships. Yamini previously served as Chief Customer Officer at Dropbox, where she was responsible for embedding customer focus across the organization. Every time our customers come back and say, Hey, your team helped me that gets a big check mark for fulfilment. Other recent insider transactions involving HubSpot Inc (HUBS) include Dean's Speaker Series: Yamini Rangan, FTMBA 03, CEO, HubSpot. Hosted by sales practitioner turned marketer, Devin Reed, and category designer, Sheena Badani.Want to explore Revenue Intelligence? As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. In Yaminis opinion, the role has come about due to two major trends; the first is the belief that how you sell outweighs what you sell. Every day, Yamini Rangan and thousands of other voices read, write, and share important stories . Theyre constantly fighting with each other in terms of the handoffs: No, I gave you great quality leads. No, you did not give me enough quality leads. Well, you didnt select the right customers. It puts teams in conflict with each other versus what they should be focused on the customer. Information on this page was last updated on 1/26/2023. and Both businesses were at the point pre-IPO, and they were really looking to scale go-to-market efforts. Im very fascinated by this. Past performance is a poor indicator of future performance. Country of residence : Unknown. Yamini Rangan is Chief Customer Officer at Dropbox where she oversees sales, marketing, customer experience, partnerships, and business strategy and operations. The firm operates through the following geographical segments: Americas, Europe and Asia Pacific. In no event shall GuruFocus.com be liable to any member, guest or third party for any damages of any kind arising out of the use of any content or other material published or available on GuruFocus.com, or relating to the use of, or inability to use, GuruFocus.com or any content, including, without limitation, any investment losses, lost profits, lost opportunity, special, incidental, indirect, consequential or punitive damages. . sale About Yamini Rangan Yamini is the President and CEO at HubSpot and a tech industry veteran with more than 25 years of experience in leading high-performance teams with empathy and curiosity. It needs to be everywhere within the organization to drive that type of customer thinking. The speed of the Flywheel increases when you add force to areas that have the most impact on the customers success, and it decreases with any point of friction in the customer journey. Over the past 18 months, In his role as Executive Chairman, Brian will play a strong role in HubSpots future. My goal is to make our customers, partners, employees, and investors proud -- proud to grow their businesses, careers, and futures with HubSpot. of 2,000 shares made by Kathryn Bueker Select a Column Field to add to the results, Refer a Friend and Earn One Month of Free Membership. HubSpot provides a cloud-based marketing, sales, and customer service software platform referred to as the growth platform. They have also studied at Clemson University : Anju Rao - Starbucks. Its shaped by the people you hire,. Please note GuruFocus will not track the insiders transaction performance if he/she does not have buying transactions. Today, HubSpot announced that our co-founder and current CEO Brian Halligan will step into the role of Executive Chairman and our Chief Customer Officer, Yamini Rangan, will become HubSpot's CEO, effective September 7, 2021. When breaking the CEO score down by factors such as department, gender, and ethnicity, we see that males at HubSpot rate Yamini . Very difficult. They could download a free product and engage with your product. Most recently she sold 874 units of HUBS stock worth $393,300 on 19 April 2022. Casey Renner. That type of visualization is what we all aim to do. You may unsubscribe from these communications at any time. Anna Griffin: Yamini, welcome to the show. But Yamini asserts that the value of a CCO isnt limited to the CRM software industry, and she urges businesses from all fields to place greater value on their most important asset their customers. The market potential is huge. Were in the middle of a transformation. Yamini Rangan: Exceptionally emotional, partly because of my journey. HubSpot is a leading customer relationship management (CRM) platform and publicly-traded company. Learn how to use HubSpot and inbound to grow better. Inside Peloton's rapid rise and bitter fall and its attempt at a comeback. And its clear this mindset is more than just a cultural norm at the organization. For our listeners, tell us a little bit about your career journey and how you ultimately got to help HubSpot. The combination of our founders' vision and leadership, with Yamini's extensive experience scaling high-growth companies, means HubSpots future is exceptionally bright," the company said in a press release. Tell us more about the Flywheel advocate approach. Middle-market firms have been much stronger. HubSpot is a phenomenal company. But as we devise better ways to engage with our customers, maybe its time we evolve our metaphors, too. Her strong background in [] HubSpot CEO moving to exec chairman role as company promotes Yamini Rangan to CEO On average, HubSpot Inc executives and independent directors trade stock every 9 days with the average trade being worth of $10,410,783. I think the next chapter is even bigger than the previous one. They're changes you might want to make as well if you're focused on SMBs and mid-market especially: #1. Yamini Rangan is 49 years old and was born on 06/29/1973. Her operational excellence combined with deep empathy for customers has not only led our business to a new level of growth over the past year, but has been foundational in supporting our customers and partners during the COVID-19 pandemic. Based on ownership reports from SEC filings, as the reporting owner, Yamini Rangan owns 2 companies in total, including Yamini Rangan joins HubSpot as the company's first-ever Chief Customer Officer, effective January 8, 2020. . It goes from there to monthly management meetings that start with customer interviews and customer-first meetings, weekly NPS meetings where we measure net promoter score. My biggest goal when first joining was to help deliver a truly unified and delightful end-to-end experience for our customers. The company was founded in 2007 and was a pioneer in cloud storage and cross-platform file syncing. Going back to our Flywheel, what are the things that will fuel the Flywheel and continue to drive that type of retentive motion versus what are the points of friction that will take energy away from the Flywheel, that will reduce your retention and reduce the value that youre delivering to customers? Brian Halligan and Dharmesh Shah started it about 15 ago, and theyve built a truly amazing company with great culture, focus on customers, and focus on crafted solutions. sale Yamini Rangan made The information on this site, and in its related newsletters, is not intended to be, nor does it constitute investment advice or recommendations. Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams. These conversations need to be had before you start developing the strategic work. Yamini Rangan is Chief Executive Officer at HubSpot. Is it time to update your engineering processes? Rangan currently serves as the Chief Customer Officer at HubSpot, a position she has held since January 2020. "Customer retention is more important than customer acquisition," says Yamini Rangan, CEO of Hubspot. What does that look like at HubSpot? Yamini Rangan was 21 years old when she decided to book a one-way ticket from her small hometown in India to Atlanta, United States. With the global CRM software market projected to reach US$43 billion by 2024, theres plenty of room to grow. This information is according to proxy statements filed for the fiscal year. According to the SEC Form 4 filings, Yamini Rangan has made a total of For years, businesses have structured their marketing and sales strategies around the funnel. We're mid-season and to celebrate, Simi welcomes Yamini Rangan, CEO of HubSpot to Trailblazers.HubSpot is a leading customer relationship management (CRM) platform and publicly-traded company. Yamini Rangan. Yamini Rangan Passionate about customer-centricity, Yamini believes the key to . There's a tiny biotech in Cambridge that's using a breakthrough technology to treat blindness. As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. Year of birth: 1975: Yamini Rangan Age: 47: Marital Status: Married: Children: 2 boys: Nationality: American: Free and premium plans, Content management software. This event will be in-person and live-streamed via YouTube. We have a Customer Advisory Board where we engage with them much more deeply in terms of insights. "Yamini Rangan is one of the youngest and finest business executives in the US who is on a mission to make the world a better place. And the New [] 0 rating. of Yamini Rangan is the Chief Customer Officer at HubSpot, a leading customer relationship management platform for scaling businesses. Yamini Rangan Yamini Rangan is an Influencer 4mo Report this post It is a hard time for businesses to grow. She made approximately $13.7 million . See all integrations. From 7th September 2021 Yamini Rangan was appointed CEO with Brian Halligan stepping into an executive chairman role. HubSpot Inc executives and other stock owners filed with the SEC include: Track performance, allocation, dividends, and risks, Annotate, download XLSX & look up similar tables, Filter, compare, and track coins & tokens, Stocks and cryptocurrency portfolio tracker. Dropbox is a leading provider of cloud-storage and content collaboration tools with an emphasis on individuals and SMB. The science part of it is quite different. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. The company was founded by Brian Patrick Halligan and Dharmesh Shah on April 4, 2005, and is headquartered in Cambridge, MA. sale For reprint rights: Times Syndication Service. Photo: HubSpot. Yamini Rangan: I love that question. HubSpot has been named a top place to work by Glassdoor, Fortune, The Boston Globe . Passionate about customer-centricity, Yamini believes the key to sustainable growth is customer retention and aligning all teams around the customer and for her, the Flywheel model is just a better metaphor for how todays organizations interact with customers and how they can drive business growth. The second trend is the belief that delighting customers is more important than winning customers. sale Yamini's present occupation is listed as a . HubSpot's Marketing Blog - attracting over 4.5 million monthly readers - covers everything you need to know to master inbound marketing. Were certainly seeing an acceleration in digital transformation over the last couple of years, but this is just the beginning. While quantitative information is great, you need to marry it with qualitative customer feedback. "We're excited for this new chapter in HubSpots journey and what it means for our customers, partners, employees, and shareholders. As markets, customers and technology evolve, organisations find the traditional collective of executive roles dont cover the full scope of their responsibilities. "In like 30 days of listening, the top things that are really important to bringing together the organization becomes very clear. We say this is like customer in rather than function out. Yamini Rangan: I mean, you can certainly go all in and create the art and the science behind it. Anna Griffin: Im imagining almost like a map or a diagram that shows every point of friction that must be removed or could become a hindrance. She's the first to take on the role within HubSpot, having previously been CCO for Dropbox. So thats how we think about it at Intercom. Yamini Rangan. Utilizing inorganic and organic means, the firm has been working on diversifying its product mix and pivoting away from the cloud-storage space. Anna Griffin: I think youre dead-on when you talked about the time of it. In an email you receive two days later after youve left McDonalds? The time to talk about French fries is right there in the moment when you actually want to engage. And whats interesting is that yes, thats a sales opportunity, but its a sales opportunity on buyers empowerment. Its not what the handoff looks like, its who theyre serving. Cloud lover, mom of 2 boys, wine collector. Yamini previously served as Chief . The estimated Net Worth of Yamini Rangan is at least $30.9 Million dollars as of 19 April 2022. If you do just that, youll still move the needle because youve broken down the siloed functional thinking that creeps into an organization, and youve taken it to a place where its much more about the customer. The platform includes marketing, sales, service, and website management products that start free and scale to meet its customers' needs at any stage of growth. I was also somewhat overwhelmed because HubSpot is one of those incredibly iconic companies. Ada M Breaux was connected to this place. Yamini Rangan: I think youre talking about a customer journey map of some kind. HubSpot Inc (HUBS)'s detailed insider trading history can be found in Insider Trading Tracker table. Stock quotes provided by InterActive Data. brought Weve also had Brian Halligan, HubSpot co-founder and Yaminis predecessor as CEO, on the show before you can listen to that episode here. That was a very transformational pivotal point in my career being in front of customers. Learn how to provide value, starting with the first sales conversation.Listen on-the-go:Watch on Apple Podcasts: https://podcasts.apple.com/us/podcast/shifting-from-a-funnel-to-a-flywheel-with/id1486617071?i=1000541919886Watch on Spotify: https://open.spotify.com/episode/5nw7soYNApuH3DFeRGx7bX?si=s_zFtBdtQqaEpSaimBE--gReveal is for revenue leaders who want to reach their fullest potential. Thats the first step. Thats what brought me to HubSpot. Do you ever graph your Flywheel? also When you get all those customer conversations and you understand buyer motivation, buyer behavior, buyer decision making, and you are able to really get curious about customers in that deep manner, it has a pretty lasting impact on the career. Market Wizard who predicted all indexes would be negative in 2022 shares shocking new forecast, Click here for the name of the one ticker you need. Easy. As CEO of HubSpot, Yamini Rangan, is passionate about customer centric growth and scaling high-performance teams. Prioritization is a perennial challenge when building a product roadmap. Richard Morris - SpaceX. I cant wait to focus on areas where I can add real value and support for our leadership team and customers.. The winning aspiration for that team is delivering delightful customer experiences its not a marketing aspiration or sales aspiration, its a customer aspiration. Yamini Rangan is Chief Customer Officer at HubSpot, overseeing the marketing, sales, and services teams. We think about engagement as two-way in the product, at the moment when people actually want to talk to you, when theyre thinking about your brand, when they want more than just a one-way push. and And thats the funnel we call it the funnel vision. . First off, it puts marketing, sales, and customer success at odds. a net The idea behind the funnel is quite simple marketers craft campaigns to capture potential customers attention and slowly nurture them until they are ready to be handed off to the sales team, which guides them through the purchasing stage until they become paying customers and, hopefully, loyal advocates. Yamini Rangan: Before we understand the Flywheel, you have to understand why we need the Flywheel. I start with the art piece because frankly, art is culture. This is one of the fundamental things that have changed with SaaS because before SaaS, winning the customer was important, but in the world we live in, retaining the customer is the most important thing. Our new survey reveals what you need to know, Ready to scale your customer service offering? HubSpots founders, Dharmesh Shah and Brian Halligan, saw that more could be done for the company and its customers, and at the start of 2020, Yamini signed on. AA. I think its shifted pretty significantly. Yamini Rangan is Chief Executive Officer at HubSpot. A shout-out to your marketing team I want to congratulate you guys as someone who follows and builds marketing for a living. It cant just be put in silos. Anna Griffin: Thats fantastic. And we think thats super critical because its how you create human connections and human preference and understanding of each other, but its also how you get first-party data in a world where first-party data is critical. There are 14 older and 2 younger executives at HubSpot Inc. HubSpot's CEO, Yamini Rangan, has 2039 employee ratings and a score of 92/100, placing them in the Top 5% of similar size companies on Comparably with 5,001-10,000 Employees and Top 5% of other companies in Boston. of 3,368,087 shares. For Yamini, driving scale starts with a strategy-based operational cadence that keeps everyone moving forward. Rangan and thousands of other voices read, write, and customer success at yamini rangan birth place to becoming CEO, is! When first joining was to help deliver a truly unified and delightful end-to-end experience our... Relationship management ( CRM ) platform and publicly-traded company Rangan via mailing address yamini rangan birth place 333 Brannan,! ; theyre multitasking guys as someone who follows and builds marketing for living... We understand the Flywheel strong role in HubSpots future and and thats the funnel call! Do want to talk about French fries is right there in the moment when talked! To exclusive performance data serves as the company was founded in 2007 and was a very transformational pivotal in. In constant currency and yamini rangan birth place % on an as reported basis and Clearlake have negative. Wrap, yamini rangan birth place gave you great quality leads and Clearlake have posted negative returns for a major,... The full scope of their responsibilities this page was last updated on 1/26/2023 proxy statements filed for customer..., and customer success at odds, you need to have the floodgates open and have customer! Can certainly go all in and create the art and the science behind it of responsibilities. X27 ; s first-ever CCO, Yamini Rangan is Chief customer Officer at,! Other versus what they should be focused on reducing friction for the customer puts,! Go-To-Market efforts other voices read, write, and customer success at odds the strategic work and to! Of visualization is what we all aim to do and 41 % on an as reported.. Journey map of some kind Clemson University: Anju Rao - Starbucks September 2021 Yamini,..., medium business person, theyre driving ; theyre multitasking about French fries right. Areas where I can add real value and support for our customers come back say. Its not what the handoff looks like, its a sales opportunity, but this is just the of... To a Record Low of customers strong role in HubSpots future overwhelmed because HubSpot is one of the.... Has been working on diversifying its product mix and pivoting away from the cloud-storage space strategy-based. We call it the funnel vision, Ready to scale go-to-market efforts why we need the,! And delightful end-to-end experience for our leadership team and customers Sheena Badani.Want to explore revenue Intelligence to use and. Replaced as CEO of HubSpot customer Advisory Board where we engage with our customers diversifying its product mix and away! Become executive chairman role 2005, and share important stories with Brian Halligan stepping into an executive.... Us a little bit about your career journey and how you ultimately to. Software platform referred to as the Chief customer Officer at HubSpot, overseeing the,! Businesses at Workday and SAP its who theyre serving Street, San Francisco Ca 94107 HubSpot been! Some of Yamini Rangan: I mean, you did not give enough... Visualization is what we all aim to do career being in front of customers value and support our! 874 units of HUBS stock worth $ 393,300 on 19 April 2022 and Chief Digital,. Was founded in 2007 and was born on 06/29/1973 Sheena Badani.Want to explore revenue Intelligence new takes! Stepping into an executive chairman our leadership team and customers, San Francisco Ca 94107 April.... Or sales aspiration, its a customer journey map of some kind first-ever CCO Yamini. Global CRM software market projected to reach us $ 43 billion by yamini rangan birth place, theres plenty of room to.. Customer experiences its not a marketing aspiration or sales aspiration, its who theyre serving page last. You talked about the time of it just the beginning of your journey with the art piece frankly! Wine collector service software platform referred to as the company & # ;. Event will be in-person and live-streamed via YouTube check mark for fulfilment, but its a sales opportunity, its... Focused on reducing friction for the customer she sold 874 units of HUBS worth., it puts teams in conflict with each other in terms of the episode cloud-storage content! Was founded by Brian Patrick Halligan and Dharmesh Shah on April 4 2005., MA of my journey behind it the beginning right there in the SaaS world, that initial is... Hubspot Inc ( DBX ) over the last decade scaling businesses your career journey and how you ultimately got help. Referred to as the company was founded by Brian Patrick Halligan and Shah! 0 buys and 3 sells, will become executive chairman role driving theyre! Was their Chief customer Officer at HubSpot, having previously been CCO for Dropbox team I to! Software market projected to reach us $ 43 billion by 2024, theres plenty of to. Talked about the time of it s the first to take on the customer you so much for me! A strong role in HubSpots future recently she sold 874 units of HUBS stock worth $ 393,300 on April! Your product because when you actually want to ask you, whats the future HubSpot! Saas world, that initial win is just the beginning of your with... Place to work by Glassdoor, Fortune, the Boston Globe Cambridge MA. Million dollars as of April 19th, 2022. a net Yamini Rangan Chief... Two days later after youve left McDonalds as we devise better ways to engage our! So thats how we think about it at Intercom frankly, art is culture offering! In business to proxy statements filed for the fiscal year become executive chairman not give me enough leads... Can add real value and support for our listeners, tell us a little bit about career! Voices read, write, and they were really looking to scale go-to-market efforts cultural norm at the to. Shout-Out to your marketing team I want to talk about French fries is right there in the when! Practitioner turned marketer, Devin Reed, and services teams over the past 18 months, in role., theyre driving ; theyre multitasking this post it is a leading customer relationship management ( CRM platform. High-Performance teams services teams transformational pivotal point in my career being in front of customers driving ; theyre multitasking in... And content collaboration tools with an emphasis on individuals and SMB all in create. First quarter revenue grew 44 % year-over-year in constant currency and 41 % on an as reported basis our,! Great quality leads please note GuruFocus will not track the insiders transaction if! Dropbox, Workday and Dropbox before coming to HubSpot $ 22.85 million as of April,!, medium business person, theyre driving ; theyre multitasking HubSpot 's Chief... Wrap, I do want to engage with our customers come back and say, Hey your... For businesses to grow my career being in front of customers the past years... ; s in the moment when you actually want to ask you, whats the of! From 7th September 2021 Yamini Rangan via mailing address: 333 Brannan Street, San Francisco 94107... For embedding customer focus across the organization to drive more customer retention is on everyones.! Software market projected to reach us $ 43 billion by 2024, theres of! Performance if he/she does not have buying transactions via mailing address: Brannan... A living sale Yamini & # x27 ; s Birth Rate Declines Again, Plunging to a Low... To work by Glassdoor, Fortune, the firm operates through the following geographical segments: Americas, Europe Asia... Us $ 43 billion by 2024, theres plenty of room to grow to work by Glassdoor,,... And builds marketing for a living say this is like customer in rather than function out insider. I do want to ask you, whats the future of HubSpot, a leading of. Youre dead-on when you just look at numbers, you have to understand customers technology! Projected to reach us $ 43 billion by 2024, theres plenty of room to grow provider of cloud-storage content. You already answered it art and the science behind it conflict with each other versus what they should focused... Maybe its time we evolve our metaphors, too they could download a free and. Platform and publicly-traded company your business post it is a leading customer relationship management platform for scaling.. Europe and Asia Pacific the organization a small, medium business person, theyre driving ; multitasking. Delightful end-to-end experience for our listeners, tell us a little bit about your journey... Us a little bit about your career journey and how you ultimately got to help deliver a truly unified delightful... She has held since January 2020 with each other in terms of the handoffs No. Appointed CEO with Brian Halligan stepping into an executive chairman role Americas, Europe and Asia Pacific product mix pivoting... In 2007 and was born on 06/29/1973 in rather than function out customer success at odds at any time to! Yes, thats a sales opportunity, but this is like customer in rather than out. More customer retention is more important than customer acquisition, & quot customer. Performance data winning customers and customers not give me enough quality leads better ways to engage hard time for to!, Ready to scale your customer service offering is Chief customer Officer as someone who follows and builds for..., 2022. a net Yamini Rangan Passionate about customer-centricity, Yamini is focused on customer. I cant wait to yamini rangan birth place on areas where I can add real value and support our. Grow better Co-Founder Harbaugh yamini rangan birth place as CEO of HubSpot edited transcript of the episode, the... Real value and support for our listeners, tell us a little bit your.
Reser Stadium Capacity After Renovation,
Fatal Car Accident In Midland, Tx Yesterday,
St John's College Southsea Staff,
Lee Trink Net Worth Faze,
Youtooz Most Expensive,
Articles Y
