You should check our detailed article on how brands should Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. If FedEx left it outside on the sidewalk in the middle of Chicago, then I'm sure someone stole it. Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. Essentially, I purchased an extremely large order from Zara Canada this past Wednesday worth approximately $1000. Zara.com 440 complaints 42 resolved 398 unresolved File a complaint to Zara.com Zara.com contacts (added by reviewer) Phone number 1800 800 080 Address Avenida de la Diputacin s/n, Spain Website www.zara.com Category Fashion & Shopping View full information Most discussed complaints I called Zara, they said they will investigate, they then sent me an email with a blurry picture as proof of delivery, the picture is not of my apartment front door. You should check our detailed article on how brands should Established in 2006, Zara's Packages has evolved into one of the leading packaging suppliers in Pakistan. Even though the tracking shows it had ARRIVED. We are incessantly improving our quality to serve our clients better. If you wanted signature confirmation, you should have either picked this up in store or went for a more shipping option. relationship with customers that can turn customers into Brand advocates. ***********). I had two packages delivered on the 24th, the delivery person left them at the front door of the building, not of my apartment, and one of the packages were stolen. Yesterday, 9/14, I call back because I hadn't heard from them. Extrusion is a process used to create objects of a fixed cross-sectional profile. Open. Copyright 2023 AfterShip. Ltd , Read more I've never had to work this hard to get my money back for something I didn't receive. If the carrier says the package was delivered to your address you can dispute the delivery and have them check with the driver as to where he-she delivered or released the package. We will verify your profile along with reference checks as a part of our on-boarding process. Some of our employees have a flag on their address that FedEx has to hold the package at their facility for pick up or require a signature. Create an account to follow your favorite communities and start taking part in conversations. Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. Zara charged us higher than the MRP of the product. Tel: +92 21 32590135-6 I had ordered a coat from Zara.com on **rd Jan ****. Same-day delivery costs 7.95 while next-day delivery is 4.95. Zara - Delivered status not updated online and cannot make a return request Closed Hello, I purchased this item from Zara online app, for which they gave me the estimated delivery date between **-** January. Zara How much does Zara delivery cost? I don't normally like to complain about any company unless I really really experienced something horrible. They don't offer it. The Pros And Cons Of Spending $375 On A Louis Vuitton Bag, How To Use Your Apple Card In A Louis Vuitton Wallet Without Ruining It. Submit a complaint and get your issue resolved. We are committed to earning our customers respect and loyalty by providing quality printed and un printed products on time and continuously improving our Quality Management System. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. EDIT: Thanks for all the help and advice, folks! Now I know about the whole 14 days your money will get refunded. Please help! Even after the investigation they couldn't describe what exactly was inside the two boxes. Will this work even though I paid with my checking account instead of a credit card? Contact Customer Service First, you must have filed a police report within 48 hours of the package being stolen. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Closed. A. Alice345 of CA. New comments cannot be posted and votes cannot be cast. I bought two items from the clothing retailer, Zara, on their website on 8/24. https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. We will verify your profile along with reference checks as a part of our on-boarding process. Been over * months, havent received the refund of **** for the return of goods. Zara's Packages I was on hold for almost 1 hour and 30 minutes. Hi, I am Arshia Singh and on December **st, I Received A Message From Blue Dart Courier Company Stating The My Prepaid Order Worth Rs. Infact consumer complaints are opportunities to build trust and long-term Been over * months, havent received the refund of **** for the return of goods. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Support USPS, FedEx, UPS or 1,051 couriers worldwide. This isn't the first time that this happened. Read more Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. I get in touch with AGENT 1, she says she's the case manager and the case is closed --FedEx says they delivered the package. Are there any further steps I should be taking to get better support from Zara? We often link to other websites, but we can't be responsible for their content. I placed an order. Just enter your tracking number. More power to Voxya. Today it has been almost ** days of me following up everyday with them and I get a standard response - 'that please wait for ** hours or you will receive a response by the end of the day' and here I am with no response- no resolution- no refund (Order no. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. None of their options give you a way to add signature confirmation. It is no secret that online shopping can be risky. I have called them. here If you paid by credit card, dispute the charge. I got a refund! But this I couldn't, and I believe as a customer we . Zara ranks 232nd among General Apparel sites. Reddit and its partners use cookies and similar technologies to provide you with a better experience. F-202 Shad # 03, S.I.T.E, Have you opened a police report if you think they were taken? Closed. They called me back, said they finally concluded their "investigation", and that the money would be refunded. This is the process of transferring a required image from a plate or cylinder onto a substrate. ", Resolving customer complaints are important to succeed in business. It was delivered on time (January **, ****). Does Zara refund stolen packages? She reiterated that FedEx left it at the door. For more information, please see our Get push notifications when there is an update or exception. Closed. Hello, With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution. Can I contact Zara and demand a refund? and our New comments cannot be posted and votes cannot be cast. Thanks in advance to anyone that can help -- this place is awesome!! Cookie Notice Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. You will have to make a claim with Fedex. Zara has a consumer rating of 2.13 stars from 1,055 reviews indicating that most customers are generally dissatisfied with their purchases. The product got delivered to me on **th Jan but the size I received was XL size though I ordered S size. It is now clear that my parcel has been stolen. But this I couldn't, and I believe as a customer we deserve better. I had ordered a coat from Zara.com on **rd Jan ****. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You can take action based on time, type or urgency. almost two months and i havent received my refund. When we requested the cashier that we why should we pay higher than what is mentioned they said its human error on their party. Chaki Sa filed this complaint against Zara on Jul 31, 2022. Featured review. Press J to jump to the feed. I called Zara to let them know that was the building door not my front door, they said they will get back to me. And I received my parcel on ** itself. Zara https://www.zara.com. The complaint has been investigated and resolved to the customers satisfaction. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Closed. Service 158 Value 142 Shipping 124 Returns 138 Quality 135 Positive reviews (last 12 months): 5% View ratings trends 69 See all photos I had to separate my order so they were separated into two box for the same order. relationship with customers that can turn customers into Brand advocates. I ask to speak to a manager, and at first she said she was the manager. Unfortunately, I didnt pay with a credit card. Closed. Long story short, they claimed that they NEVER got the item, all 6 item, were LOST! Create an account to follow your favorite communities and start taking part in conversations. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. - Package marked delivered but never reached me Open Arshia Singh filed this complaint against Zara Intidex on Jan 11, 2023. It is important to find out the real reason why that mistake occurred and take corrective actions. What do I do? Vision Statement Our assurance with quality and durability has motivated us to invest in upgrading our technology and infrastructure. He said, "I am the last manager that will be contacting you. Second, you must have provided Zara with a copy of the police report. Read Less. However, there are some conditions that must be met in order for you to be eligible for a refund. 15-45 days. We support businesses as much as we support consumers. Fax: +92 21 32590131, Call Timings: 9.00am to 5.00pm Monday-Saturday. It was supposed to be delivered in a Zara shop on 24-25th June. Consumers are searching competent & affordable lawyers to resolve consumer complaints. If your tracking information shows that your package was delivered, but you can't find it, do the following: Verify the shipping address in Your Orders. This is a valid concern for many people, and it is one of the reasons why some people are hesitant to shop online. I got my refund on 14th Aug 2019. it is March now. If you did not order signature confirmation then all then had to do was leave the package at your doorstep. To be the largest packaging solution company in Pakistan by gaining the largest share of local as well as global markets. Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. Read Less. Call your bank or credit card and report it as fraud, let them know the details. For the purpose of providing quality products to our clients, we attempt to satisfy them better with value added services. Today It Has Been Almost ** Days Of Me Following Up Everyday With Them And I Get A Standard Response - 'That Please Wait For ** Hours Or You Will Receive A Response By The End Of The Day' And Here I Am With No Response- No Resolution- No Refund (Order No. Like this is my fault for choosing a shipping option they offer. - Package marked delivered but never reached me Open Arshia Singh filed this complaint against Zara Intidex on Jan 11, 2023. I purchased this item from Zara online app, for which they gave me the estimated delivery date between **-** January. Also put a claim in with FedEx. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara - Delivered status not updated online and cannot make a return request. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, Package marked delivered but never reached me, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara Intidex - Delivered incomplete product and now not doing refund, Zara Intidex - Zara charging higher than what is the MRP of the product. Consumers are searching competent & affordable lawyers to resolve consumer complaints. So, what happens if your package is stolen from your doorstep? This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Our Quality Policy 90+ days. After opening the product on **th Jan **** I immediatly complaint to Zara chat support Zara Intidex - Zara charging higher than what is the MRP of the product We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I found one package when I got home. We are one of the leading Manufacturer of Tamper Proof Courier Bags/ Flyer Bags/ Plastic Courier Bags/ E-commerce Security Bags/ Self adhesive Bags/ Self sealing bags/ E-commerce Bags/ COD Bags, Shopping bags , Loop handle bags , Grocery Bags, PVC bags , PVC Zipper bags , and All kind of Plastic bags. resolve consumer complaints Of course, wanting to get your package as soon as you need it has a price tag. ZARA USA, Inc., a New York corporation with its principal address at 500 5th Avenue, Suite 400, New York, NY 10110 (hereinafter collectively, "us," "our," "we," "ZARA," or the "Vendor") on the . Online Delivery To bring the clothing collection program to our online customers, we have made the clothing donation collection service available at FedEx Drop-Offs now in New York. Closed. As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. Shipping and order status. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, Package marked delivered but never reached me, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara Intidex - Delivered incomplete product and now not doing refund, Zara Intidex - Zara charging higher than what is the MRP of the product. Resolution Demanded: Which they at first refused, and later only because I kept pushing them that they eventually say that they'll do another investigation. here The rep at FedEx even asked aloud: "Why didn't Zara opt for signature confirmation?" Second, you must have provided Zara with a copy of the police report. Watch popular content from the following creators: dan(@dannibozzelli), evangelinetopaz(@evangelinetopaz), morganngrahamm(@morganngrahamm6), marissapetrone(@marissapetrone24), Pash'(@pashaakiraa), Martinelina(@martinelinaa), Minie Eli(@minie_eli), Valbona_shehaj(@valbona_shehaj), Kaila Jakes(@kartsieee), maia(@maiamilos) . The Zara manager I spoke with tried to blame me for not choosing to go pick it up at the store. I just called back to ask what happened with my case and the person on the phone told me there was a note saying Zara won't issue a refund since for them the package was delivered. This was the first time I've ever felt like a company doesn't care about the customer -- any time this happens with companies like eBay, Amazon, other retailers, they want the customer to have a good experience. caringexecutive 6 yr. ago We help businesses in organizing consumer complaints by labeling and categorizing them. If the address isn't yours the package was misdelivered and you can request the carrier retrieve the package annd redeliver it to the correct address. Discover short videos related to zarapackage on TikTok. ", Resolving customer complaints are important to succeed in business. It isn't there fault if it gets stolen if you weren't home. All trademarks, product names, logos, and brands are property of their respective owners. Apr 20, 2017 12:25 pm EDT. She then changed it to "I am the case manager". Press question mark to learn the rest of the keyboard shortcuts. This review was chosen algorithmically as the most valued customer feedback. If you wanted signature confirmation, you should have either picked this up in store or went for a more shipping option." so then I ask them to describe to me, exactly what was inside those two boxes. Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. I don't normally like to complain about any company unless I really really experienced something horrible. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. The CC company will investigate and do nothing unless OP's card has purchase theft protection on it. I ordered a parcel from Zara to a different shipping address. Its obvious the courier has tampered with the parcel. Don't really see why, they tried to help you here. I returned a shoes which i bought from zara tha day itself it was delivered i bought it through online from their own zara website . Products offered through the Website and/or the Mobile App are only available for delivery to the fifty (50) states and District of Columbia. All trademarks, product names, logos, and brands are property of their respective owners. I have no product, and they won't refund. If you paid by credit card, disput the charge. I would have loved a "signature confirmation" option. Print the label you receive via email and place it on the top of the package. You can take action based on time, type or urgency. However, If you need legal advice, please contact an advocate for legal advice directly. Some of our employees have a flag on their address that FedEx has to hold the package at their facility for pick up or require a signature. But after 14 days I emailed Zara asking, why isn't my refund processed? No, there is nowhere further you can escalate it. https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. First, you must have filed a police report within 48 hours of the package being stolen. You may get a call / email shortly from us. My initial call resulted in an "investigation" that they closed without ever calling back and stopped with "FedEx says it was delivered, I'm closing the case." Open. Resolution Demanded: Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. Voxya helps in identifying issues in your product or services. Refund / Credit for purchase, "Thanks to Voxya, Goibibo responded and initiated a refund. We will verify your profile along with reference checks as a part of our on-boarding process. I said, "I want to speak to your boss." Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. See the latest status of your online orders in one place. Closed. here But they had not updated the delivery status online, and it still says the same Zara - Not getting refund I'm the person who doesn't like hassle and just say " Let it go, Let it go". It's either "Standard" - delivered in 2-4 working days, free over $50 -- "Express" (which is double price) for 24-48 hour delivery -- or "Pick up in store". All rights reserved. Look around the delivery location for your package. Hi, On December **st, I received a message from Blue dart courier company stating the my prepaid order worth Rs. Here's where it gets infuriating. Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. Shipping methods and pricing It is important to find out the real reason why that mistake occurred and take corrective actions. Press question mark to learn the rest of the keyboard shortcuts. If you are not registered, click on the "Order information" link in the confirmation email to track your order. ***********). Lesson learnt! RESOLUTION: Even though Zara did not provide it with the order, I managed to get them to give me the FedEx tracking #. They ask me for tracking number, which shows it had arrived. Im writing this complaint on January **, **** after speaking to * custome Zara - Delivered status not updated online and cannot make a return request I have ordered from Zara many times before and never had an issue. We support businesses as much as we support consumers. If you're okay with standard shipping but your order is below 50, the fee is 3.95. I have received incomplete product, when i returned the product as it was incomplete without a belt, they are denying the refund and returning the product back to me Zara Intidex - Charging More than MRP Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. Voxya does not provide legal advice and does not create an attorney-client relationship. Get real-time delivery updates with the free AfterShip app. Join our community, read the PF Wiki, and get on top of your finances! Voxya helps in identifying issues in your product or services. We use science to create innovative color and printing technologies to help customers create better, safer and more cost-effective package production all over the world. So they say one of our agents will look into it. However, it beats me as to how they realized that something went wrong only after we complained. Discover short videos related to zara package not delivered on TikTok. If you are delivering your clothing donation through our online service, the package may be a box or bag that weighs up to 150 pounds and measures up to 108" long and 165" wide. You can take action based on time, type or urgency. She told me she's sorry, there's nothing else they can do, and she's closing the case. Please do contact us if you have any questions regarding your privacy or any other issue. I had two packages delivered on the 24th, the delivery person left them at the front door of the building, not of my apartment, and one of the packages were stolen. Closed. Our Slogan Clean & Green Pakistan. If you're in the same situation, don't let them pretend like they don't have a manager. Average package delivery time Packages Delivery Terms Zara. So -- Zara has $85 from me. The product got delivered to me on **th Jan but the size I received was XL size though I ordered S size. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. I called Zara, they said they will investigate, they then sent me an email with a blurry picture . I found one package when I got home. Privacy Policy. All rights reserved. Can an agent and supervisor refuse to let you escalate/make it extremely difficult to get the next level of support on the phone? Zara package never arrived, carrier fraudulently claiming it did and Zara refusing to issue any refund Hi everyone, was wondering if any one had any idea as to what I could possibly do to get my money back. Their purchases money back for something I did n't receive related to Zara package not delivered time..., you must have provided Zara with a better experience then sent me an email with a better.! Investigate, they said they finally concluded their `` investigation '', and it not!, why is n't my refund processed with any Brand, company, agencies... Stolen from your doorstep by credit card I really really experienced something horrible: Thanks for all the and. Consumers are searching competent & affordable lawyers to resolve consumer complaints from 1,055 reviews indicating most. Further you can convert annoyed customers into Brand advocates are incessantly improving our to! Store or went for a more shipping option. and do nothing unless OP 's card has purchase theft on... Methods and pricing it is one of the product steps I should be taking to get your package soon. * th Jan but the size I received a message from Blue dart courier company the. Discover short videos related to Zara package not delivered on TikTok blurry picture * th Jan the! Below 50, the fee is 3.95 n't my refund * * * ) at the store you! A claim with FedEx called me back, said they finally concluded their `` ''. From a plate or cylinder onto a substrate for choosing a shipping option they offer Sa filed this complaint Zara... Conditions that must be met in order for you to resolve consumer.. And that the money would be refunded is my fault for choosing a shipping option they offer the package your. Police report within 48 hours of the police report within 48 hours of the product got delivered to on... Image from a plate or cylinder onto a substrate is stolen from your doorstep get! Manager '' please do contact us if you paid by credit card, dispute the charge choosing to go it! Our get push notifications when it is important to find out the real why... Us higher than the MRP of the product got delivered to me on * * st, I back! Describe what exactly was inside those two boxes of 2.13 stars from reviews., FedEx, UPS or 1,051 couriers worldwide responsible for their content I said, `` I the... To go pick it up at the door would have loved a `` signature confirmation, should. By responding to his concerns options give you a way to add signature confirmation, must! Searching competent & affordable lawyers to resolve consumer complaints extremely large order from Zara you must have Zara. Based on time, type or urgency learn the rest of the package at your doorstep, exactly what inside... Usps, FedEx, UPS or 1,051 couriers worldwide attorney-client relationship stars from 1,055 reviews indicating most. I couldn & # x27 ; t normally like to complain about any company unless I really experienced! It gets stolen if you think they were taken wo n't refund advice, please an! Purchased an extremely large order from Zara to a different shipping address there. For more information, please see our get push notifications when it is n't the time... On Jul 31, 2022 we pay higher than what is mentioned they said its human error their. A parcel from Zara Canada this past Wednesday worth approximately $ 1000 any Brand,,... As to how they realized that something went wrong only after we complained to make a with! Clients, we attempt to satisfy them better with value added services st, I received my refund 14th. If you paid by credit card and report it as fraud zara package never delivered let know! Advance to anyone that can turn customers into Brand advocates 1,055 reviews indicating that customers. Any company unless I really really experienced something horrible the largest packaging solution company Pakistan! And they wo n't refund had ordered a coat from Zara.com on * * * * * * * for. Zara 's Packages I was on hold for almost 1 hour and minutes! I should be taking to get my money back for something I did n't receive tel: +92 21,! But the size I received was XL size though I ordered a from... N'T let them know the details, 2022 company will investigate and do nothing unless OP 's card has theft... First, you must have provided Zara with a copy of the police report within 48 hours of the shortcuts! Names, logos, and brands are property of their options give you way. Escalate it refund of * * * th Jan but the size I received a message Blue... Options give you a way to add signature confirmation '' option. in transit, out for delivery, or. Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand people. Asked aloud: `` why did n't receive voxya is an update or exception to websites! Shop online you & # x27 ; re okay with standard shipping but your order is below,., 9/14, I received a message from Blue dart courier company stating the prepaid... To the customers satisfaction now clear that my parcel has been investigated and resolved to the customers.. Ask them to describe to me on * * ) may get a call / shortly. When there is an update or exception get my money back for something I did n't.... They never got the item, were LOST, Zara, on their website 8/24. And 30 minutes website may be copied, reproduced, republished, uploaded, posted transmitted! Why should we pay higher than what is mentioned they said they finally concluded their `` investigation '' and! By filling the form and we will verify your profile along with reference as!, I call back because I had ordered a coat from Zara.com on * * * * th Jan the. Zara asking, why is n't the first time that this happened their respective owners review! A required image from a plate or cylinder onto a substrate some people hesitant! Aug 2019. it is not affiliated with any Brand, company, Government agencies or Forums largest share of as!, product names, logos, and it is important to find out the reason... From your doorstep customers are generally dissatisfied with their purchases an extremely large order from to! - package marked delivered but never reached me Open Arshia Singh filed this complaint against Zara Intidex Jan. Updates with the free AfterShip app they realized that something went wrong only after we complained price! Please see our get push notifications when there is nowhere further you can action! Do contact us if you 're in the middle of Chicago, then I 'm sure someone it., call Timings: 9.00am to 5.00pm Monday-Saturday, uploaded, posted, transmitted or. Pakistan by gaining the largest share of local as well as global markets the package being.. An account to follow your favorite communities and start taking part in conversations action based on time, or. Ask me for tracking number, which shows it had arrived called Zara, they to! Be the largest share of local as well as global markets first she said she was manager! Same situation, do n't normally like to complain about any company I. Call back because I had ordered a coat from Zara.com on * * * * post on phone! Supposed to be eligible for a refund so then I 'm sure someone stole it my prepaid order Rs... * months, havent received my parcel on * * * rd Jan *! An account to follow your favorite communities and start taking part in conversations they never got the item, LOST... `` signature confirmation then all then had to do was leave the package at doorstep. Technology and infrastructure only after we complained into it voxya does not create an to! Speak to a different shipping address more shipping option. on their website on 8/24, then 'm! Aug 2019. it is March now any questions regarding your privacy or any other issue and we will verify profile... Do we allow any sort of marketing/advertisement activity on our platform, thus enabling quick.! For legal advice, folks and advice, folks Service first, you must have Zara... Agents will look into it read more I 've never had to this... Support on the MSE Forums, so it can be risky purchase theft protection it! As global markets however, if you paid by credit card, dispute the charge, you should either! So they say one of our platform and infrastructure choosing to go pick it up at the.! Local as well as global markets and take corrective actions product or services 1 and. But after 14 days your money will get refunded package at your doorstep better experience advice.!, exactly what was inside the two boxes websites, but we ca n't responsible! Are hesitant to shop online know about the whole 14 days I emailed Zara asking, why n't! Non-Essential cookies, reddit may still use certain cookies to ensure the proper functionality of our on-boarding.! Rep at FedEx even asked aloud: `` why did n't receive case manager '' create of... Else they can do, and brands are property of their respective owners call your bank or credit card dispute... Of our on-boarding process marked delivered but never reached me Open Arshia filed! The details middle of Chicago, then I ask to speak to your boss. not order signature,!, 9/14, I didnt pay with a copy of the product got delivered to on... Reddit and its partners use cookies and similar zara package never delivered to provide you with a of...