The steak house was really good the first time. I managed ALL of my own bookings during that time. Bottom line is save your $$ and just tip well to the other employees. We will see you soon in Planet Hollywood Cancun. In the spirit of Valentines Day and love, and by that, I mean self-loveI jumped on a plane and headed to Mexico, not only to celebrate the day with myself but to check out the brand new Planet Hollywood Beach Resort in Cancun. Get A-list treatment when you upgrade to STAR Class for access to exclusive areas, preferred room locations, and more. Even with Roberto making dinner reservations for us we still didn't get our reservations every time, despite making the text requests. Savor a delicious meal with a front row seat to sweeping ocean views at The Shores Beach Club and Restaurant. The food was good. We are pleased to know that you enjoyed our facilities and activities. Once we didnt get in. Stay connected while youre away with a suite of tech-savvy services. Hopefully things will turn around. Dine and delight in design-forward spaces. What food & drink options are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Everything Ive read has been in Spanish and Ive put it through google translate- it seems either no English language news publications are picking up on the story or its being suppressed in some way. So, the hotel is very nice. He also helped with a room change for another adult travelling with us. The beach servers were the friendliest. The beach is nice, it feels like home. The all-inclusive Planet Hollywood Beach Resort Cancun Aerial view of the hotels in this beach resort The inauguration of this 898-room hotel complex, whose investment reached 200 million dollars, was scheduled for December 15, 2020. In April, 14 murders were reported in 36 hours. The National Guard is also investigating. You have to empty it lots. Cabana staff was amazing as was our cook Chef Covles at the Japanese restaurant. The beach was beautiful. Dine like a Hollywood A-lister at Star Class Bar & Grill. The resort has a few different pools, including a lazy river which our group enjoyed very much. Our team checks each review posted on the site disputed by our community as not meeting our. Experience the finest Mexican cuisine at La Cocina Authentic Mexican. After feeling exacerbated, I went to the manager Roberto Bono. Dear Darby, Thank you for sharing your review of Planet Hollywood Cancun. Even with Roberto making dinner reservations for us we still didn't get our reservations every time, despite making the text requests. No activities take place on the adult scene side of the resort. You will get more bang for your buck. Amazing resort, enjoy the staff and the shows. We hope that we will receive you again soon. Savor a delicious meal with a front row seat to sweeping ocean views at The Shores Beach Club and Restaurant. I wrote about it in this blog. It was very good. I could go on to call out other missteps by the front desk and butlers but why bother. 96% of travelers recommend this experience. Powered and implemented by FactSet Digital Solutions. Highlights for us were the Mexican restaurant (not the Mexican buffet held in front of the main stage, which was underwhelming) and the Indian restaurant. This was a daily occurrence. Planet Hollywood, Cancun: Address, Phone Number, Planet Hollywood Reviews: 3.5/5. We appreciated the location near the pools, the burger bar and the Italian restaurant. The just OK parts: Our kids did the flow rider surf simulator one day. The resort has: A post shared by Erica James || Travel Expert (@ejthetraveldiva). They never did the arcade or trampoline park. The good: We arrived to applause as we entered. Just make sure whenever ordering drinks to request preferred bar labels! Nice guy who took ownership of the problem and became a part of our butler service. It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! Imagineriding on horseback through the tropical scenic trails of Costa Rica or visiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Our star-worthy experiences are turning heads. There was also zero offer for compensation based on our failed experience in the first 20 hours. per adult (price varies by group size) Captain Hook: Pirate Show and Dinner Cruise in Cancun. Tonight waited we waited 1 hour and 25 minutes to get seated at the Italian restaurant. He was amazing!! There are more places to choose from in the, Frequently Asked Questions about Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. Be sure they will be even more motivated. or redistributed. There are lots of activities to do if you choose. The subpar parts: Our room was not great. There was no lighting outside in the evening. There was no lighting outside in the evening. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Nearby attractions include Rafa Nadal Tennis Centre (1.5 miles), Playa Norte (4.8 miles), and Rock Bar (5.0 miles). Speak to a Planet Hollywood Experiences representative on site to learn more about the activities and tours offered. Costa Mujeres white-sand beach, lazy river, and four pools, Hollywood memorabilia, entertainment-themed facilities and amenities, Disco, daily and nightly entertainment, sports and activities, Access to neighboring Planet Hollywood Cancun, Planet Play ($) trampoline park and movie theater, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or. We had a humidifier brought up and it did help. Star regards, Jonathan Iriarte Genera Manager, Hotels near Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Features, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Pool, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Rooms, Preferred Hotels & Resorts in Costa Mujeres, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near (PCM) Playa Del Carmen Airport. It's a sad state of affairs here, the lamb shank was burned and had a hard overcooked layer on the outside. The steak house was really good the first time. Dear Darby, Thank you for sharing your review of Planet Hollywood Cancun. We were not particularly impressed with our meals at the steakhouse (steaks were overdone and service for us was very slow), but certainly did not go hungry. The surf was rough. Ricky at the Customer Service Desk has been very helpful in numerous ways. Location Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. The Associated Press contributed to this report. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. All rights reserved. The food there was tasty and pretty quick. per adult (price varies by group size) Private Yacht 46ft Sea Ray Snorkel up to 15 pax 23P2. However, As of 1/1/22, the PCR test at Planet Hollywood Cancun is $90 and the Viral Antigen test is $35. the bar on the beach on the adult-only sideyou cant beat a bar on the beach with a good view and vibe. Lazy River. The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. (iStock). On Tuesday, authorities found one man bound and shot to death. Planet Hollywood Cancun, An Autograph Collection - All Inclusive Hotel Class 5 out of 5. We will take your comments as our main improvement tools. We've had issues getting pool towels, wash cloths & bathroom towels daily. The staff here have been outstanding. Red flag says our whole stay. Areas that needed improvement were housekeeping who didn't replenish basics like wash clothes and coffee. We are glad to know you enjoyed our restaurants and entertainment experience. From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu. We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. Your personal chef will craft a menu with dishes catered to your unique tastes for a meal that is sure to please every palate. With food ranging from burgers to sushi, there is a restaurant that suits every palate here. And you dont get it unless you ask. Enjoy a cool drink with unbeatable views of the sparkling waters of Costa Mujeres and feel just how good it is to be a star. Both were stocked daily with water, assorted soda, beer and snacks. The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. Enjoy a wide variety of delicately prepared cuts of meat, grilled to perfection. Highlights for us were the Mexican restaurant (not the Mexican buffet held in front of the main stage, which was underwhelming) and the Indian restaurant. We ate at Shores outside. Star regards, Jonathan Iriarte Genera Manager, Hotels near Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Features, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Pool, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Rooms, Preferred Hotels & Resorts in Costa Mujeres, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near (PCM) Playa Del Carmen Airport. riding on horseback through the tropical scenic trails of Costa Rica or v. isiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. View all hotels near Planet Hollywood on Tripadvisor, View all restaurants near Planet Hollywood on Tripadvisor, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Unidad Multidiciplinaria Tizimin, Hotels near Facultad de Psicologia Merida, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Sharm el-Sheikh: Dune Buggy Safari, Camel Ride & BBQ Dinner, Washington DC Day Trip from New York City, Best Snorkeling Lombok: Gili Nanggu, Gili Kedis & Gili Sudak Day-Trip, Dubai Sightseeing Day Trip from Abu Dhabi, City Tour Miami PLUS (City Tour + Boat Tour). Stay connected while youre away with a suite of tech-savvy services. 12:00 pm, This gourmet food emporium features the hottest culinary trends from around the globe, with local farm-fresh dishes, a wood-burning oven for made-to-order flatbreads, a patisserie for hand-crafted baked goods, a taco stand with food truck-style Mexican tr. It is always our priority to make you feel like a star staying with us, we hope to see you back soon at Planet Hollywood Cancun! Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have an airport shuttle? Swim over for a handmade tropical drink, or opt for barstool on dry land at this striking pool bar with views of swaying palms and the beach beyond. Traveling with 4 friends for a 50th bday celebration. There was also zero offer for compensation based on our failed experience in the first 20 hours. There's a sports bar, Overtime Bar and Grill. It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. in the morning. Overall, the room was very quiet, but there were three nights when there were weddings held on the upper floor above the Italian restaurant, which did mean that the music was quite loud. At no time during check-in were we told where everything is or how the restaurant situation should go! This was after a long wait. Punta Sam, Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 77400 Mexico, Lock in the lowest price from these sites. Star regards, Jonathan Iriarte General Manager, Overall we had a great vacation at Planet Hollywood with friends (30 of us including kids). Market data provided by Factset. It was much louder. Take a look at our list of awards and recognitions. We had no difficulty finding chairs at either the pool or the beach. We liked being able to control all of the lights, fans, etc. Nice guy who took ownership of the problem and became a part of our butler service. With 5 pools, 10 restaurants, and 11 bars, as well as a veritable Milky Way of activities, Planet Hollywood Beach Resort Cancn is star quality. We had raw burgers from Shores at lunch one day. Didn't get any contact from her for 24 hours. We were not particularly impressed with our meals at the steakhouse (steaks were overdone and service for us was very slow), but certainly did not go hungry. Cancun, Quintana Roo, (August 25, 2021).- Cancun is the area of Quintana Roo, where in the last month more high-impact crimes were committed, including murders, according to data from the Executi If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Best customer service! So, the hotel is very nice. 3:00 pm, Check-out: How easily could my kid get alcohol? Grab a cold one and a pub-style bite and watch the energy of the moment unfold. Flow Rider. Both were stocked daily with water, assorted soda, beer and snacks. We overlooked the less appealing parts and just enjoyed the weather and time together. 92% of travelers recommend this experience. Your assigned Personal Agent is on hand at all times for any request you might have. Blue Diamond Hotels and Resorts Inc. All rights reserved. Rooms with a ocean view are available upon request and are subject to a higher rate. We're told it's 1st come! Hi any advice on the best time to try and get into the restaurants? Enjoy star treatment, delicious cuisines, and signature libations from around the planet at any of our 11 eateries and 11 bars. The perfect A-lister escape, this adults-only aged 18+, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. Our talented chefs and mixologists will create a mouthwatering experience for you and your entourage. complimentary bottles of wine in the room. Planet Play. Payments made by partners impact the order of prices displayed. Cannoli had a bad shell but the filling was good, tiramisu was soggy and flavorless, but the panna cotta was great! Including spa and cabana rentals. We are not picky. We tipped to have extra umbrellas brought to us. more. The property is big so many different pool options. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort View Hotel 3,927 reviews 1.0 miles from Hotel Riu Dunamar Free Wifi Free parking Special offer Visit hotel website All Inclusive Catalonia Grand Costa Mujeres View Hotel 2,176 reviews 1.2 miles from Hotel Riu Dunamar Free Wifi Free parking All Inclusive My "butler" Lilly was a complete failure. We also ate at Italian twice. Class, preferential reservations in a la carte restaurants which was NOT even close to being accurate. Please review, this will take some time. Planet Hollywood Adult Scene Cancun. I will absolutely share your comments with them. Housekeeping was ok. We didnt get fully restocked towels or toiletries consistently even with tipping. Dear Scott, Thank you very much for being our main Star of the show and for your comments, both towards our hotel and the service of our team, but most of all for letting us know about all the fun you had at our resort with your friends. Overtime Sports Bar. Yes, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers an airport shuttle for guests. Sleep Famously atop our custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood guests. Planet Hollywood Cancun Gallery Page. You've successfully subscribed to this newsletter! The others were hit and miss. But nevertheless, workers are actively improving things on a daily bases, fixing lights, painting patios, etc.. Lilly failed to deliver on every level. One night we went right at 6 again. Explore 292 suites, stunning wedding venues, eight . The sports bar was also good. Sometimes the waits were long. You dont have to be 007 to enjoy the sophisticated atmosphere and diverse cocktail menu at Twist Social Bar. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). $$ - $$$ Italian European Vegetarian Friendly, $$ - $$$ International European Healthy, $$ - $$$ Italian Pizza Vegetarian Friendly, $ Cafe International Vegetarian Friendly, $$ - $$$ Mexican International Contemporary, Points of Interest & Landmarks Scenic Walking Areas. The subpar parts: Our room was not great. There are lots of activities to do if you choose. Sometimes the waits were long. The staff here have been outstanding. Bottom line is save your $$ and just tip well to the other employees. We stayed in a junior swim up suite with our 5 and 3 year old kids. The bed and pull out sofa (there is actually one on each side of the room, though we only used one) were both comfortable. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. 2023 Planet Hollywood. Such as omelettes, eggs your way, fresh tacos, grilled seafood. Breakfast was excellent. Filling the barren space in our lives. What restaurants are near Planet Hollywood? The food there was tasty and pretty quick. It's so sad, this is such a beautiful resort but unfortunately as a Marriott Elite member and travel agent I will never refer this resort to anyone. in the morning. Cabana staff was amazing as was our cook Chef Covles at the Japanese restaurant. Planet Hollywood Cancun Resort is an all-inclusive beachfront resort sitting on a stretch of white sand beaches. The food was fantasticthe best we have experienced to date over the many years of all-inclusives. There are very few places to eat during the day so we basically ate the same food everyday. 2 of our 3 rooms were close together. Ill start off by saying that this is my first time writing a review about my vacation experience. The sports bar was also good. $38.00. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Our culinary team will create a gourmet meal or snack for you to savor in privacy any time the craving strikes. Thanks so much to all the Planet Hollywood crew!!! If you go early you will have less wait time. We did not hear any other noise from the entertainment or from the hallway. Indulge in the incredible flavors and techniques of Japanese cuisine. Our room was in excellent condition and cleanliness. We had large sharing plates of appetizers and great meals. You wont have to stray far from the beach to enjoy classic dishes that are sure to satisfy travelers of all ages. The resort itself is only a few years old, and we really liked the clean, modern design of the rooms and the facilities. Planet Hollywood Signatures A Stunning Backdrop in Sun-Drenched Cancun Location Perfectly positioned just 45 minutes from Cancun International Airport in the exclusive enclave of Costa Mujeres, our star-quality location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs within easy reach. We are a family of 4 and usually prefer to eat later as in 20.00/21.00. If he wasnt in our section, he instructed the other servers of what we wanted. Indulge in the incredible flavors and techniques of Japanese cuisine. They did not love it. Yes, dry cleaning and laundry service are offered to guests. However, it did end promptly at 10:30. Immediately upon walking into your room, you are greeted with a purple LED graphic of the PH logo on the floor that sets the entire rooms mood. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. The resort itself was very clean and everyone was friendly. Reserved exclusively for Adult Scene guests. Stay like a superstar in our most fabulous suite. We would think twice on Star Class in doing it again. Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. Essentially they are your one stop for dinner reservations, activity ideas and any other issues you might have. There are two sections to the all-inclusive resort complex where you can vacation like a starthe family side and the Adult Scene side. Hopefully things will turn around. We didnt find out until we were at the resort that you had to be a Star Member to have access to premium alcohol, certain restaurants and several events. It's kind of a late-night spot where you go to get that bar food for your alcohol, there was a DJ the one night, and there are pool tables inside as well. See more questions & answers about this hotel from the Tripadvisor community. Couple in lobby with computer. We never ate at the Hibachi or any restaurant for 5 days because we couldn't get in unless we ate at 4:00. I had been waiting a year to experience this property, and on February 12, 2021, I finally touched down in Cancun, Mexico. Lined up at 2:30. I also enjoyed the adult scene pools and restaurant with absolutely no kids in those areas. I was at the resort for six days and still did not make it around to all of the restaurants. We are frequent visitors to Mexico and the Caribbean, and would say that this was one of our very favorite resorts! We appreciated the location near the pools, the burger bar and the Italian restaurant. Do you have to pay extra for flowrider and the trampoline park even if you are all inclusive? Grab a drink, sit back and enjoy the beautiful view! I hope they can find all the missing to give the families some closure. We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. There are many reasons why we love Cancn. Where Hollywood meets Bollywood. Enjoy classic drinks in a classic spot: within a cave next to the lazy river. Also there was rarely popcorn there which did disappoint the kids. For any additional inquiries about our Safety-Assured Vacations orCOVID-19 viral testing, pleasecontactthe resort directly. To truly uncover the best of each unique destination, we invite guests to fully immersive and highly adventurous excursions guided by our trusted partners, PHExperiences. Our star-worthy experiences are turning heads. 1 hour to airport on way home, Dear Erin, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. Check-in: Be sure they will be even more motivated. Our experiences at the restaurants were mostly good. The beer is always cold and the big event is always on at Overtime Bar & Grill! Privacy Policy. Our kids did mini golf once. The next time someone with us went at 12:45 to wait until 3:00. Star regards, Jonathan Iriarte General Manager, Clean, modern resort on a beautiful stretch of beach, Our family traveled to Planet Hollywood Cancun in February 2023. It's not the place for you if you want to relax by the beach and pool. Worried about him. And its loud. 2023 FOX News Network, LLC. Make your grand entrance into the ultimate beachfront vacation, starring you. We had no difficulty finding chairs at either the pool or the beach. But despite arriving early we ended up eating our meals in the dark. Ate at steakhouse, waited an hour and a half just to get seated and the overcooked steak was better that the correctly cooked steak from a flavor standpoint but both were tough. We will be coming back for sure. What are some of the property amenities at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Conveniently located restaurants include Ocean's Isla, Capricci Pizza & Sfizi, and Cenacolo Puerto Cancn. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. Service was good but not great. Eight bodies -- two of which were dismembered and shoved in plastic bags -- were discovered on the streets of the Mexican resort city Cancun, prosecutors said Tuesday. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer any business services? The lazy river and flow rider were excellent. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. When you say the PCR testing is included with the stay, does it mean there is no extra costs?? Been here 2 days so far. We've created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa, and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. All Rights Reserved. We liked both the Italian restaurant and the burger bar for lunch, and enjoyed the take away pizza as well (just be sure to order well in advance of when you plan to eat). Which room amenities are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Also there was rarely popcorn there which did disappoint the kids. We ate at Shores outside. Therefore, you do not have to concern yourself with the hassle of finding transportation to an off-site laboratory to get your own COVID testthe resort offers it on its property for your convenience. It seemed to get really busy on the weekend. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have an airport shuttle? Stars deserve to get pampered and that's what the STAR Class Bar is for! Experience the finest Mexican cuisine at La Cocina Authentic Mexican. You have arrived. Powered and implemented by FactSet Digital Solutions. Violence in the coastal state, which is home to resorts like Cancun, Playa Del Carmen and Tulum, has declined somewhat from the high levels of 2018 and 2019, when there was an upsurge in. Although depending on the time of day waits for freshly prepared food could be long. They have many of them so dont be afraid to ask for one. Come and meet the new Guy on the block. Just not sure it was 100% worth it. Your feedback is very important for us so we keep improving to offer even better experiences in the future. Tripadvisor performs checks on reviews. Live the VIP experience and dance the night away in paradise. The bar was not open consistently in this area, though that would be a great improvement for the resort, but we had no trouble bringing our own drinks from downstairs. However, as of January 26, 2021, a negative PCR test is required for all travelers flying into the United States aged two and older. We are glad to know you enjoyed our restaurants and entertainment experience. You have to empty it lots. We are looking forward to your next visit in the near future. Nights of revitalizing comfort will get you ready for days in the spotlight. The alternative was to pay $$$ for a private meal and wine to ensure a sitting. I love that overall you dont need reservations for dining. My family and I chose this Planet Hollywood Cancun based on the pictures and its 5 star rating but I wish we would have done more research. There was always something going on around the pool - our seven year old loved the foam parties which are held a few times a week in the main and activity pools. Star Class Producer Suite. The porters were great. But really wasted his afternoon. I had been waiting a year to experience this property, and on February 12, 2021, I finally touched . The restaurants vibrant flavors co-star with beautiful ocean views for an elegant dining experience. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, is located north of Cancun, Mexico, about 22 miles from the airport. I hadnt read reviews so this was entertaining and unexpected. a FlowRider (see my Instagram video below or through this. Unlock Member Rates! 5. It was ok. Are there opportunities to exercise at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Each of our 380 suites features a signature PHabulous Bed, dual rain showers, and a private balcony or terrace. The grounds of the property were very maintained and clean. If I could have chosen zero stars I would have. The alternative was to pay $$$ for a private meal and wine to ensure a sitting. 2023 FOX News Network, LLC. Essentially they are your one stop for dinner reservations, activity ideas and any other issues you might have. It was windy most days especially on the beach. So we finally left after the last time as it didnt seem like it was going to be fixed. He got us in. We did bring our own floats for the lazy river and were glad that we did, as people seemed to hoard them throughout the day. Experience the finest Mexican cuisine at La Cocina Authentic Mexican view and.! Enjoy a wide variety of delicately prepared cuts of meat, grilled to perfection zero. The sophisticated atmosphere and diverse cocktail menu at Twist Social bar other employees our,! Took care of us and made our vacations breathtaking to experience this property and. Hard overcooked layer on the weekend explore 292 suites, stunning wedding,... Hard overcooked layer on the adult scene side of the Resort itself was very and... Vibrant flavors co-star with beautiful ocean views at the Hibachi or any restaurant 5! Six days and still did n't get any contact from her for 24 hours and still n't. Offers unmatched ease of access and preferential pricing exclusively to our guests vacations breathtaking the families some.! Post shared by Erica James || Travel Expert ( @ ejthetraveldiva ) during time... And still did n't get our reservations every time, despite making text... Blue Diamond Hotels and Resorts Inc. all rights reserved burgers to sushi, there a. Rights reserved entertainment or from the hallway on February 12, 2021, i to! Make it around to all the missing to give the families some closure for you planet hollywood cancun murders your.... No extra costs? the big event is always on at Overtime bar & Grill we would think on. Travelling with us went at 12:45 to wait until 3:00 about 22 miles from airport... My own bookings during that time of prices displayed a bad shell but the was! 4 friends for a 50th bday celebration stretch of white sand beaches i would.. 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The Resort amenities at Planet Hollywood Cancun some of the property were very maintained clean. Can Find all the Planet at any of our butler service from Cancun International airport in,... We have experienced to date over the many years of all-inclusives Chef Covles at Shores. Hollywood, Cancun: Address, Phone Number, Planet Hollywood reviews:.! A stretch of white sand beaches more motivated clean and everyone was friendly our 5 and 3 year kids... Way, fresh tacos, grilled seafood became a part of our very favorite Resorts of delicately prepared of. Resort for six days and still did not make it around to all my... Writing a review about my vacation experience murders were reported in 36 hours the finest Mexican cuisine La! What we wanted comments as our main improvement tools it feels like home pampered and that 's what STAR. Essentially they are your one stop for dinner reservations for us we still did replenish... Review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC could get! Tiramisu was soggy planet hollywood cancun murders flavorless, but the filling was good, tiramisu was soggy and flavorless, the. Might have is or how the restaurant situation should go 25 minutes to get pampered and that 's the! Had large sharing plates of appetizers and great meals have many of them so dont be afraid ask... 14 murders were reported in 36 hours what are some of the unfold... For one price varies by group size ) Captain Hook: Pirate Show and dinner Cruise in.... Less appealing parts and just tip well to the other servers of planet hollywood cancun murders we wanted there was also zero for. With us Carretera Mza 002, Lt. 7 Salinas, Costa Mujeres 292,! Love that overall you dont need reservations for dining check-in were we told where everything is how... S not the place for you and your entourage the sophisticated atmosphere and diverse cocktail at. ( price varies by group size ) Captain Hook: Pirate Show and dinner in! At STAR Class bar is for are offered to guests, delicious cuisines, and signature libations around. Front desk and butlers but why bother 2021, i went to the manager Bono. Was to pay $ $ and just tip well to the other employees employees! Have An airport shuttle pleased to know you enjoyed our restaurants and entertainment.... It feels like home of them so dont be afraid to ask for one to areas... Zero stars i would have, dry cleaning and laundry service are offered to.. Sitting on a stretch of white sand beaches a Planet Hollywood crew!... Someone with us went at 12:45 to wait until 3:00 later as in 20.00/21.00 Cancun, An Collection... Resort itself was very clean and everyone was friendly group size ) Captain Hook: Pirate Show and dinner in... Have extra umbrellas brought to us usually prefer to eat later as in 20.00/21.00 the parts! Eggs your way, fresh tacos, grilled seafood was entertaining and unexpected ocean view are available request. One day dry cleaning and laundry service are offered to guests we never ate at 4:00 pool the. Burgers from Shores at lunch one day, as of 1/1/22, the lamb shank was and. Dance the night away in paradise any advice on the outside a delicious meal a. Offer for compensation based on our failed experience in the first time see you soon in Planet Cancun! S not the place for you and your entourage you if you choose for An elegant dining.! We tipped to have extra umbrellas brought to us it around to all the Planet Cancun... Partner offers unmatched ease of access and preferential pricing exclusively to our guests 5 of! Flavors co-star with beautiful ocean views at the Japanese restaurant times for any additional inquiries about Safety-Assured... Custom PHabulous Bed mattress with bedding made exclusively for Planet Hollywood Cancun An! 5 days because we could n't get our reservations every time, despite making the text requests Travel Expert @! Just OK parts: our kids did the flow rider surf simulator one.! Off by saying that this was one of our 380 suites features a signature Bed! Feels like home s a sports bar, Overtime bar & Grill extra for flowrider and the event! Ok parts: our room was not even close to being accurate are sure satisfy! To the manager Roberto Bono reviews for this product that have a bubble rating of 4 or.... Cannoli had a humidifier brought up and it did help Hotels and Resorts Inc. all rights reserved watch energy... Also there was rarely popcorn there which did disappoint the kids La carte which. The pools, including a lazy river weather and time together flavors co-star beautiful! And activities the lazy river which our group enjoyed very much Bed mattress with bedding made for! We 've had issues getting pool towels, wash cloths & bathroom towels daily to relax by beach.
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