Claim your listing for free to respond to reviews, update your profile and much more. Help, I dont wish to be mean but this place should be a goldmine, but its not. Visit our Exeter travel guide Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 One statement was, why didn't you complain that night and leave as you'd have had a full refund. over a year ago Answer 3 answers Reviewed this property 0 Votes I wont even look at it if I pass it. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. The meal & accommodation was excellent, would highly recommend a stay at this very friendly hotel. We are glad you had a pleasant stay all the points you made have been communicated to relevant departments. Good variety of choice on the dinner menu and if good home cooked quality. Property Details: The Conrad Los Angeles is a vibrant, luxury destination in downtown LA. If you like, you can sort and/or filter them (by time of year, review score, etc.). Room types may vary. Many travellers enjoy visiting The House that Moved (3.3 miles), The Medieval Exe Bridge (3.2 miles), and St Catherine's Chapel and Almshouses (2.9 miles). Attended a work event here, three pump beers/ciders on tap, cider was off. Gipsy Hill Lane, Exeter, EX1 3RN, United Kingdom We will definitely go back and visit. Premier Inn Exeter (M5 J29) hotel: Excellent stopover - Read 1,372 reviews, view 93 traveller photos, and find great deals for Premier Inn Exeter (M5 J29) hotel at Tripadvisor. As we were being charged the Same price as everyone else, 240 for 3 nights, we felt we were a little hard done to so decided to air our disappointment to reception. Having seen the rooms everyone else in our group had all seemed ok. Contributions should be appropriate for a global audience. One statement was, why didn't you complain that night and leave as you'd have had a full refund. No air conditioning in the rooms, which must of been a nightmare in the heat we have had this summer 2020. Moral of this story is - ask the price before asking for anything off piste!! Arnulfstr. Very helpful man who agreed that a little understanding would not have gone amiss with the reservations staff. Lock in the lowest price from these sites, Well, hmm, erm, probably would of had a better stay in a tent tbh! What food & drink options are available at Gipsy Hill Hotel? Are there any historical sites close to Gipsy Hill Hotel? more. No food (as there was no chef) Someone elses hair in our sink, no one around after 9pm made it impossible to ask anybody for a fan, so hot in the room! You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. Error: Will never come back. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. Stayed at the Gipsey Hotel for a few days. Its almost ready for the bin. The room was spacious and clean and a comfy bed. Friendly, welcoming hotel with good meeting facilities, I have just stayed at the Gipsy Hill Hotel for three nights where I was running training sessions for 12 people at a time (six half-day courses across three days so around 70 participants in all). After a beautiful walk over Dartmoor, we looked for a hotel which had a bath and a comfy bed. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. My previous visit here was 35 years ago. 29, an IHG Hotel: Poor show - See 1,536 traveler reviews, 173 candid photos, and great deals for Holiday Inn Express Exeter M5, JCT. There are more places to choose from in the, Frequently Asked Questions about Gipsy Hill Hotel. Should have realised what to expect when we arrived to find all doors locked! We stayed here before going off to the Isles if Scilly for a few days & when we returned too! Are there any historical sites close to Gipsy Hill Hotel? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dinner menu of 5 mains one off. Now to the room, well it was pleasantly roomy and clean, but thats it. Many travellers enjoy visiting The House that Moved (5.3 km), The Medieval Exe Bridge (5.1 km), and St Catherine's Chapel and Almshouses (4.6 km). With the added pressure of all the staff just seeming to walk in and look at us before walking away, we were almost scared to ask for our last dinner that never arrived. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. But the hotel itself is very dated. dining room and bar closed , no cleaning of rooms etc. Garden area (which was extensive) again neglected and uncared for. Set on the edge of the historic cathedral city of Exeter, The Gipsy Hill has long been established as a venue for weddings, conferences, functions, business and leisure breaks. What are some of the property amenities at Gipsy Hill Hotel? Where do I start? This was the fifth time we stayed here, unfortunately it will be the last. If we find any, we delete them and, if necessary, take action against whoever is responsible. Very close to M5 which was a bit noisy with window open at night. Other features include a terrace and a garden. Are we expected to drive (after having a couple of wines) around to findalternative accommodation just so you don't have to deal with the issues Spread the word as. Scaffolding and piles of wood, pipes and things just strewn around. Please enter the dates of your stay and check the conditions of your required room. Contributions should be travel related. ( which was served with custard) A cost of over 5.00 for a small bowl of custard was exorbitant! Languages she was the only staff on duty and why would she want anyone else ? Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 This response is the subjective opinion of the management representative and not of Tripadvisor LLC. The room was a little dated and in need of a little tlc. Please check for travel restrictions. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Own or manage this property? An Accommodation may choose to reply to a review. Gipsy Hill Hotel, Exeter: See 691 traveller reviews, 158 user photos and best deals for Gipsy Hill Hotel, ranked #15 of 25 Exeter hotels, rated 3.5 of 5 at Tripadvisor. Bed was like sleeping on concrete. If the system detects something that potentially contradicts our. The hotel has a relaxed and friendly atmosphere, and the levels of service generally are very high. We did offer this person the opportunity to move the booking to an alternative date and also a 50% refund both of which were refused. Grounds should be a feature . but the grass hadn't even been cut. My previous visit here was 35 years ago. Help, I dont wish to be mean but this place should be a goldmine, but its not. Does Gipsy Hill Hotel offer any business services? Nothing was too much trouble, and everything ran to time making my job very much easier. In need of a complete revamp. The only way to leave a review is to first make a booking. What a shame, this probably was once a very grand hotel, now completely gone to the dogs. more. As you have no availability which is odd. I'd like to help out anyone thinking of staying. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. Breakfast was average at best. Obvious signs of dated and neglected as was apparent throughout the hotel. What a wonderful experience, nothing was too much trouble,Sue & all the staff made such an effort to make our stay special,including an Anniversary card,balloons, & a lovely desert. All rights reserved. Although Covid doesn't permit hotel folders with information it would be lovely to see the Hotel History shown on a display and linking the relevance of some of the furniture and paintings to, today's hotel Also why us the area named Gipsy Hill? This is the version of our website addressed to speakers of English in the United States. What are some of the property amenities at Gipsy Hill Hotel? We stayed here before going off to the Isles if Scilly for a few days & when we returned too! Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Worst hotel we have ever stayed in. We'd booked two rooms and - as guests - expected a more helpful reply than that. : Conrad Los Angeles 100 S. Grand Avenue Los Angeles 90012. The receptionist was friendly enough but the welcome was a little short and sweet. Hotels with Complimentary Breakfast in Exeter, Hotels near Virgin Balloon Flights - Exeter. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. My previous visit here was 35 years ago. Gipsy Hill Hotel takes special requests - add in the next step! The room was clean at first glance. Is this the hotel on the hotel inspector cos the photos look nothing like. Nearby attractions include The Black Horse (0.7 miles) and Brightfire Pottery (0.3 miles). I didn't catch her name but she even came to check if we wanted a drink before last orders. Please try again later. Does Gipsy Hill Hotel offer any business services? Finally, we got to bed feeling pretty ripped off to be met with the sounds of the contractors chilling in the car park and engines driving through all night. We arrived on Saturday and they had a wedding party and also a 50th wedding anniversary party but we were still made to feel very welcome. more. We went to Exmouth. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Holiday Inn Express Exeter M5, JCT. Whole place looked like it was going downhill quicker than the staff could do anything about it. This service may contain translations powered by Google. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Dated. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. So bad we only stayed for one night even though we had been charged (in Advance) for two nights. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Regarding the meeting facilities and arrangements for the training I couldn't have asked for more; the meeting co-ordinators were attentive and provided exemplary service throughout. Prices for cots are not included in the total price, and will have to be paid for separately during your stay. Scaffolding and piles of wood, pipes and things just strewn around. Please dont include personal, political, ethical, or religious commentary. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. etc. What are some restaurants close to Gipsy Hill Hotel? Nope. Once a fantastic hotel I'm sure, but the piles of building materials dotted around the incredibly run down hotel means it's definitely not safe for young children. That discouraging start was followed by an unfriendly greeting on check-in and two very dated / tired / dirty rooms. The hotel would be very suitable for a mixed generation family stay. After a couple of teething problems at check in we went to our room, room 6. I went to go to ask for soap, the receptionist told me they were probably stolen and she will put more in there. Hello - Thank you for your question, our reception desk is open 8am - 9pm. Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. Our room was excellent and the food in the hotel was 5 star and we cant recommend it highly enough. Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. Thank you to the staff, Just 4 minutes away from junction 28 of the M5 This hotel stands in it own grounds albeit you have to drive through a business park to get to it. In the morning we went for breakfast. Really?. Dated. Even the food is awful. But we were expected having Pre-booked ! The number of cots allowed is dependent on the option you choose. Could not fault the staff in anyway they were cheerful and helpful at all times, A month ago we had the absolute displeasure of staying at The Gipsy Hill Hotel in Exeter. Worst hotel we have ever stayed in. Sorry, something went wrong. He gave me hope that they would use some discretion. You can see the traffic but can't hear it as your elevated above on a hill. Tripadvisor performs checks on reviews. The other people with us did have a comfortable bed, but sadly we didn't. Dreadful hotel, like Faulty Towers without the humor. Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. We will never again use any Best Western each time the same poor service and food. Tripadvisor performs checks on reviews. My wife went back to reception and managed to get us another room, which was in the main building, it was more welcoming all be it on the small side. Im sad to say I hope its another 35 years, Booked two nights to attend Funeral . Having dinner at the hotel was a regret. Moral of this story is - ask the price before asking for anything off piste!! Which popular attractions are close to Gipsy Hill Hotel? The chef looked outside when it was p*sling down and declared, thats not happening The food was served from the kitchen, sausages were ok, burgers were savagely undercooked and I confess I steered clear of the anaemic chicken! Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Lots of parking, guessing its because no one comes here. We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Two posters on the mirror about washing your hands during Covid. The neglect is not just due to Covid circumstances but has been long in the making. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. Lots of parking, guessing its because no one comes here. There was a problem loading the reviews. 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gipsy hill hotel, exeter general manager